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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
778 Reviews

778 Reviews of Randy Marion Buick GMC Truck - Service Center

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May 26, 2025

Both parts and service recommendations and customer service were fantastic. Kenny, Mason and Joe did an outstanding job! More

by drew.barnette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny, Mason & Joe
May 26, 2025

They were very respectful of my time, communicated effectively and I was very satisfied with the work that was completed More

by rlefler5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

My Service Advisor, Chandler kept me posted on my service repairs. The extended service hours are great for people who work 9-5. More

by kksjm04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler
May 22, 2025

As always, Service at Randy Marion goes well. I had misunderstood something previously stated. This visit wasn't necessary (my bad). More

by TONY@SANDMC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
May 19, 2025

Kenny Caldwell (service department), hands down is the best! He is always so accommodating but most of all, always so very pleasant. It's challenging to find great customer service anywhere these days, bu More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Caldwell
May 19, 2025

Top notch service and communication. We purchase all our company vehicles here. Thanks Kenny Caldwell! More

by jsanders19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Caldwell
May 16, 2025

Had My 2015 Colorado in for a recall on the power steering. They fixed the recall BUT by fixing that it caused another issue. The Dealership fixed that at No Charge which saved me a lot of money. Eve More

by gtbird97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler Medeiros
May 16, 2025

My service advisor, Cindy, could not have more helpful and efficient. All of the service department are very polite and professional in their interactions. As a long time customer, I appreciate the cont More

by mbloss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Great experience. Madison made the process as easy as could be. Would recommend the dealership. More

by DEVINWYLIE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
May 13, 2025

They do a great job at this branch. Fast and knowledgeable and courageous.Lets me know when there is a recall. More

by BUBBA.WALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Vann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Eslick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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