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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
814 Reviews

814 Reviews of Randy Marion Buick GMC Truck - Service Center

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June 24, 2025

Randy Marion is a great dealership. Always do great job!they are good dealerships. Work is top notch . More

by DYOUNGG45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Vasquez
June 24, 2025

Representative was pleasant to deal with. I had to go to him where most other service centers have the rep come to meet you at the vehicle. More

by JEFFINCLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

The people are nice but my truck is still not fixed. It has only 4000miles on it and has been in the shop 4 times for electronic issues. The radio which controls so many more things was finally replaced More

by matrone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 22, 2025

In and out quickly. Just wish I could have turned off or changed channels in the waiting room. Very loud and annoying show. More

by onebluefox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Kenny is the best service advisor there is! He is so helpful! He is your go to guy! More

by BIANCAKING1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2025

Very good customer service team. They were able to listen to my concerns and advise me on what service was needed. The mechanic was through during the service and checked on many oth More

by mountainlifegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy Vasquez
June 14, 2025

Great service. .. Everyone was quite nice...all employees work to make sure I was satisfied More

by DAVIDMCMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2025

I just bought a new GMC Sierra. 2 weeks after purchasing CarPlay has stopped working. I brought back to service center and to their credit, they got me right in that day and looked More

by gamecock1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
June 14, 2025

Justin and the team did everything they could to help me with my wireless Apple CarPlay problem. Ultimately they couldn’t “fix” the issue but were helpful. More

by lee_stewart74
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
June 13, 2025

Friendly, knowledgeable service advisor eased my stress—fast, efficient repair done in under a week! More

by STEFFANIFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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