Randy Marion Buick GMC Truck - Service Center
Huntersville, NC
814 Reviews of Randy Marion Buick GMC Truck - Service Center
Representative was pleasant to deal with. I had to go to him where most other service centers have the rep come to meet you at the vehicle. I had to go to him where most other service centers have the rep come to meet you at the vehicle. More
The people are nice but my truck is still not fixed. It has only 4000miles on it and has been in the shop 4 times for electronic issues. The radio which controls so many more things was finally replaced It has only 4000miles on it and has been in the shop 4 times for electronic issues. The radio which controls so many more things was finally replaced after 3 days in the shop for diagnostic. So I have a 4 month old truck that went into the shop about a week after purchasing and many times after and frustration level is high on this.$80,000 purchase. More
In and out quickly. Just wish I could have turned off or changed channels in the waiting room. Very loud and annoying show. Just wish I could have turned off or changed channels in the waiting room. Very loud and annoying show. More
Kenny is the best service advisor there is! He is so helpful! He is your go to guy! He is so helpful! He is your go to guy! More
Very good customer service team. They were able to listen to my concerns and advise me on what service was needed. The mechanic was through during the service and checked on many oth They were able to listen to my concerns and advise me on what service was needed. The mechanic was through during the service and checked on many other areas as well to make sure all issues were resolved. More
Great service. .. Everyone was quite nice...all employees work to make sure I was satisfied .. Everyone was quite nice...all employees work to make sure I was satisfied More
I just bought a new GMC Sierra. 2 weeks after purchasing CarPlay has stopped working. I brought back to service center and to their credit, they got me right in that day and looked 2 weeks after purchasing CarPlay has stopped working. I brought back to service center and to their credit, they got me right in that day and looked at my vehicle. Unfortunately, GMC and Apple are having compatibility issues so it there isn’t anything they can do at the moment. My issue is with GMC. This truck was expensive and should work especially given how new it is. More
Justin and the team did everything they could to help me with my wireless Apple CarPlay problem. Ultimately they couldn’t “fix” the issue but were helpful. with my wireless Apple CarPlay problem. Ultimately they couldn’t “fix” the issue but were helpful. More
Friendly, knowledgeable service advisor eased my stress—fast, efficient repair done in under a week! stress—fast, efficient repair done in under a week! More