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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
770 Reviews

770 Reviews of Randy Marion Buick GMC Truck - Service Center

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July 17, 2024

Service Advisors were great! Work well as a team and were very helpful with service. More

by albarry0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector in service
July 17, 2024

Very professional! Great job on the service provided. I needed service on my AC and they got me in and taken care of . Appreciate the work they did! More

by OVERMAN64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Delucca
July 16, 2024

Great and friendly service advisor and he kept me informed on the progress on my vehicle More

by BENNIECOPELAND1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2024

Very good service. Fast turnaround and will return for future servicing Very clean service area. More

by GPOOLE82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2024

I was upset knowing that credit card will be charged 3 % extra ; I wish I was told in the beginning More

by 3636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2024

My ac stopped blowing cold air on a June morning when the expected high was 97 degrees. I called my service manager and he worked me in immediately. The problem ended up being a broken wire and the cost w More

by KEN@BRADSHAWCOMPANIES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Caldwell
July 09, 2024

As always, the service department team was very professional and answered all my questions. Would recommend this service center. More

by hkhd530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Brown
July 08, 2024

Needed some quick service over holiday weekend and the team really delivered for me. Did nt have appointment but they fitted me in. More

by PANTHERPHIL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
July 07, 2024

ALWAYS good service, good communications through text message and emails. Cindy was extremely helpful in contacting our GMC CPO warranty details confirming what was covered and what was not ensuring tha More

by DANIEL.ROHATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cindy!
July 07, 2024

Excellent customer service, and very professional! Communication via text and email was very informative. Great team. More

by kjefcoat14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
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