Randy Marion Buick GMC Truck - Service Center
Huntersville, NC
848 Reviews of Randy Marion Buick GMC Truck - Service Center
Service contact, Kenny, was responsive and helpful. Easy to work with and got me out of there in a day with no appointment Easy to work with and got me out of there in a day with no appointment More
My first trip to Randy Marion for service. Great experience! Hector Delucca, my service rep, keep me informed about what was happening while I waited in their customer waiting area. Addressed Great experience! Hector Delucca, my service rep, keep me informed about what was happening while I waited in their customer waiting area. Addressed check engine light concern and updated the “computer” related to a recall. In and out in 2 hours. I WILL be back. Thank you Hector! More
Chandler provided excellent customer service, going above and beyond, offering to shuttle me home when the shuttle service was occupied during the end of the business day. and beyond, offering to shuttle me home when the shuttle service was occupied during the end of the business day. More
The dealership checked out the problem with my car and explained what was happening. The car is relatively new and the features are set up in a certain way. explained what was happening. The car is relatively new and the features are set up in a certain way. More
We had a great service experience. We dropped our vehicle off the afternoon before our appointment which was scheduled for the next morning, but they actually had it ready that evenin We dropped our vehicle off the afternoon before our appointment which was scheduled for the next morning, but they actually had it ready that evening. Great job. Thanks! More
My salesman was Holland. This was my first experience with Marion GMC. Excellent job. Professional. Very Personable. Honest. And most importantly for me; no pressure sales ta This was my first experience with Marion GMC. Excellent job. Professional. Very Personable. Honest. And most importantly for me; no pressure sales tactics. Lastly, he is a good read of people. My wife and I had a great experience. More
Justin was great, very helpful. My transmission was rebuilt and they should have offered the bypass part years ago. I was overcharged severely for installing a part that required My transmission was rebuilt and they should have offered the bypass part years ago. I was overcharged severely for installing a part that required 2 bolts. Unexceptable to pay.$300. for labor, and supposedly the $180. for the diagnostic check was applied to the labor cost. More
Service department has been top-notch since I have been coming to tgis particular dealership.. coming to tgis particular dealership.. More