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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
848 Reviews

848 Reviews of Randy Marion Buick GMC Truck - Service Center

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August 13, 2025

Service contact, Kenny, was responsive and helpful. Easy to work with and got me out of there in a day with no appointment More

by stefan.a.wiltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

My first trip to Randy Marion for service. Great experience! Hector Delucca, my service rep, keep me informed about what was happening while I waited in their customer waiting area. Addressed More

by Lee.battey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Delucca
August 07, 2025

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by CARRIGD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Chandler provided excellent customer service, going above and beyond, offering to shuttle me home when the shuttle service was occupied during the end of the business day. More

by Jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler Medeiros
July 30, 2025

The dealership checked out the problem with my car and explained what was happening. The car is relatively new and the features are set up in a certain way. More

by KCRAY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

We had a great service experience. We dropped our vehicle off the afternoon before our appointment which was scheduled for the next morning, but they actually had it ready that evenin More

by VTCC75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandler Medeiros
July 28, 2025

My salesman was Holland. This was my first experience with Marion GMC. Excellent job. Professional. Very Personable. Honest. And most importantly for me; no pressure sales ta More

by cgraham803
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holland Cookson (sales), Justin Ezeji (service), Steve Scherer, (finance)
July 26, 2025

Justin was great, very helpful. My transmission was rebuilt and they should have offered the bypass part years ago. I was overcharged severely for installing a part that required More

by EPOLLOCK01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Brannen
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

I pass 2 GMC dealers to go here because I know I will get better service here than the other 2. More

by bkflaherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Delucca
July 24, 2025

Service department has been top-notch since I have been coming to tgis particular dealership.. More

by thill1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.