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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
801 Reviews

801 Reviews of Randy Marion Buick GMC Truck - Service Center

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June 13, 2024

Cindy worked hard to fix my problem. Special follow up on hard problem. Thank you. Chalie. D More

by CHALJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
June 11, 2024

Very clean and professional service center. Priority is customer service and fixing your auto as quickly as they can so you can get on the road again. The service agent Kenny Caldwell is a top More

by erikleepritchard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Caldwell
June 11, 2024

Good service visit overall. Slight miscommunication of what I had wanted to have perform on my vehicle during visit. More

by tylerearith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Service was performed at the time of the appointment. Status was provided via text message when the service was complete More

by PGUSTYONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Friendly staff! Service was quick and easy! They got me in and out! Great service! Thanks! More

by Antonio Richardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Johnny was a great salesman. He is a hard worker and makes sure the customer gets their needs met. More

by JOE_KAROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

My tailgate hasn't worked right since I purchased the truck. I have taken it by the service department 3 different times and they have yet to fix it. Every time they tell me that my tailgate is fixed, More

by jason.c.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cindy Vasquez
June 04, 2024

Great service as always. Very attentive. Easy to work with. I will continue to recommend. More

by sbenshoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Delucca
June 03, 2024

Service department is always polite and prompt. The guys in this department are always respectful and always wear a smile. They kept me updated on my vehicle the whole time I was there. More

by rherrera1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

Trent was an outstanding representative of GMC and Randy Marion. I will recommending and returning to the dealership because of him. More

by Ethanfiero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Wood
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