Randy Marion Buick GMC Truck - Service Center
Huntersville, NC
801 Reviews of Randy Marion Buick GMC Truck - Service Center
Very clean and professional service center. Priority is customer service and fixing your auto as quickly as they can so you can get on the road again. The service agent Kenny Caldwell is a top Priority is customer service and fixing your auto as quickly as they can so you can get on the road again. The service agent Kenny Caldwell is a top notch professional who will guide you through the entire process and make sure your service is first class. I highly recommend him. More
Good service visit overall. Slight miscommunication of what I had wanted to have perform on my vehicle during visit. Slight miscommunication of what I had wanted to have perform on my vehicle during visit. More
Service was performed at the time of the appointment. Status was provided via text message when the service was complete Status was provided via text message when the service was complete More
Friendly staff! Service was quick and easy! They got me in and out! Great service! Thanks! Service was quick and easy! They got me in and out! Great service! Thanks! More
Johnny was a great salesman. He is a hard worker and makes sure the customer gets their needs met. He is a hard worker and makes sure the customer gets their needs met. More
My tailgate hasn't worked right since I purchased the truck. I have taken it by the service department 3 different times and they have yet to fix it. Every time they tell me that my tailgate is fixed, truck. I have taken it by the service department 3 different times and they have yet to fix it. Every time they tell me that my tailgate is fixed, I pull out of their parking lot and record me attempting to open the smaller tailgate (not the full tailgate). After it fails to open on camera, I send the videos right back to Cindy in service showing it not working yet again but all to no avail. Plan on trying again next week (fingers crossed). With the exception of this issue, the service department (specifically Cindy) has been a pleasure to work with and is friendly and knowledgable. If they could just fix the dang tailgate, I would have given them a 4-5 star rating. More
Great service as always. Very attentive. Easy to work with. I will continue to recommend. Very attentive. Easy to work with. I will continue to recommend. More
Service department is always polite and prompt. The guys in this department are always respectful and always wear a smile. They kept me updated on my vehicle the whole time I was there. The guys in this department are always respectful and always wear a smile. They kept me updated on my vehicle the whole time I was there. More