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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
783 Reviews

783 Reviews of Randy Marion Buick GMC Truck - Service Center

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January 04, 2024

Chandler in the service department was awesome! Overall great experience getting my truck serviced. Will return. More

by ROBKEENAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

Love the dealership. They always get me together. Great customer service. Great communication and always does right by my car. More

by KTSCOTT904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2023

Everyone is super friendly but every time we have taken my vehicles, parts are left off. We have found that clips and bolts have been left off the fender liners and lower valance one time and this previous More

by AETB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Vasquez is my service provider and she is very sweet and helpful. Do not know who worked on my car.
December 31, 2023

Vehicle was processed for service on time. service agent was professional and friendly. Waiting area was clean and confortable. More

by seelemvw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Service rep was outstanding. This service dept does not attempt to up-sell. Trustworthy and reliable. More

by jtkeane4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Eslick
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2023

Great customer service and explains everything clearly. There is no miscommunication - what you see is what you get. More

by lbmcgowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler Mederios
December 30, 2023

Chandler is the absolute best. He was extremely helpful at every stage, and the parts department worked hard to get hard-to-find parts that were on backorder. More

by Dpl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler
December 29, 2023

Excellent service. I have always had a good experience bringing my truck there for service. More

by GCHARTMAN1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

I love coming here to get my vehicle serviced. The staff is nice and friendly. More

by AVIABRYANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Eslick
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2023

Very nice to deal with, especially the people in sales and service. They will go out of their way to make sure you are a satisfied customer More

by Campbellsoup428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler Medeiros, mason
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