Randy Marion Buick GMC Truck - Service Center
Huntersville, NC
799 Reviews of Randy Marion Buick GMC Truck - Service Center
Chandler was spot on! He got us in and out and did everything he said he would in the amount of time he said it would he would do it in. Great experience! He got us in and out and did everything he said he would in the amount of time he said it would he would do it in. Great experience! More
Hector, as always was great. Prompt well informed and handled my vehicle with the unrgency I presented. My vehicle was repaired to my satisfaction on Saturday. My only concern we Prompt well informed and handled my vehicle with the unrgency I presented. My vehicle was repaired to my satisfaction on Saturday. My only concern were the charges. I presented Randy Marion Coupons printed from the internet and Hector proceeded to apply both of them but the Bottom line just did not add up, I guess I just do not understand all the "surcharges" I had a Battery installed $224.95 and an Oil change w/rotation $99.95 and my total was $425.79, sorry I just do not understand your math, that is over $100.00 in Tax and Surcharges on a $325 tab. I would love to understand how that makes sense. More
Everything was great everyone nice the service very good. I will tell all my family about you guys. I will tell all my family about you guys. More
Easy scheduled in, and out oil change. It was very simple and very reasonably priced. It was very simple and very reasonably priced. More
As usual when I visit Randy Marion, things and people are great. They go the extra mile to insure that everything is covered on every level. Kenny runs a tight ship. great. They go the extra mile to insure that everything is covered on every level. Kenny runs a tight ship. More
I took it in for a recall, to add the heating element to the heated steering bf wheel that has been backordered for almost 2 years and to repair windshield washer reservoir that was under warranty. Fixed th the heated steering bf wheel that has been backordered for almost 2 years and to repair windshield washer reservoir that was under warranty. Fixed the recall, fixed the windshield washer issue but left a part under the hood (my husband located and removed) and have created a jaw clenching rattle instead. Heating element was ordered but a month later I’m still waiting for it to be fixed. Not impressed. More
Wonderful customer care and support…. the whole experience was efficient, pleasant and the staff awesome! the whole experience was efficient, pleasant and the staff awesome! More
Very professional and my experience was good. I would recommend this dealership for future repairs I would recommend this dealership for future repairs More
The service I received was very good. The problems with my car were explained thoroughly and what repairs were needed. The problems with my car were explained thoroughly and what repairs were needed. More
My service advisor Kenny Caldwell is professional, friendly and knowledgeable. He always goes above and beyond to make sure my vehicle is safe for me and my family. friendly and knowledgeable. He always goes above and beyond to make sure my vehicle is safe for me and my family. More