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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
799 Reviews

799 Reviews of Randy Marion Buick GMC Truck - Service Center

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November 16, 2023

Chandler was spot on! He got us in and out and did everything he said he would in the amount of time he said it would he would do it in. Great experience! More

by creedtrans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandler in service
November 13, 2023

Hector, as always was great. Prompt well informed and handled my vehicle with the unrgency I presented. My vehicle was repaired to my satisfaction on Saturday. My only concern we More

by sgianquinto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector DeLucca
November 12, 2023

Everything was great everyone nice the service very good. I will tell all my family about you guys. More

by WOLFEPOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Easy scheduled in, and out oil change. It was very simple and very reasonably priced. More

by bkflaherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

As usual when I visit Randy Marion, things and people are great. They go the extra mile to insure that everything is covered on every level. Kenny runs a tight ship. More

by wjett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

I took it in for a recall, to add the heating element to the heated steering bf wheel that has been backordered for almost 2 years and to repair windshield washer reservoir that was under warranty. Fixed th More

by SUSANNAFPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Sowers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Vann
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Eslick
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2023

Wonderful customer care and support…. the whole experience was efficient, pleasant and the staff awesome! More

by FRIEDAGS41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandleri
November 09, 2023

Very professional and my experience was good. I would recommend this dealership for future repairs More

by MUSTANGMACH128650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2023

The service I received was very good. The problems with my car were explained thoroughly and what repairs were needed. More

by mea13014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

My service advisor Kenny Caldwell is professional, friendly and knowledgeable. He always goes above and beyond to make sure my vehicle is safe for me and my family. More

by JOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Caldwell
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