Randy Marion Buick GMC Truck - Service Center
Huntersville, NC
788 Reviews of Randy Marion Buick GMC Truck - Service Center
Hector my service advisor took the time to discuss what was needed to service the car was needed to service the car More
Service consultant Justin Ezeji was very helpful. If u get any comments then that should be acceptable 15 words or less. I will not participate again in the survey unless 15 word min is changed t If u get any comments then that should be acceptable 15 words or less. I will not participate again in the survey unless 15 word min is changed to no minimum More
have spent over 6 months paying for them to troubleshoot a problem that I provided them with a detailed diagnosis from an independent mechanic already. They refused to look at it and insisted that they had a problem that I provided them with a detailed diagnosis from an independent mechanic already. They refused to look at it and insisted that they had to duplicate it in their shop. they were unable to reproduce the diagnosis and submitted multiple claims for other items to the manufacturer for issues that are documented red herrings on dealer network websites. in their shop that they refused to even look at the independent analysis and provide feedback on it and continued under the impression that it was a warranty claim. after 6 months and 15000 miles they tell me its no longer covered and that will be over $600 to repair a known component that previously would have been. we walked out the door. More
My service advisor took the extra steps to try to resolve billing issues with my GM card Excellent! billing issues with my GM card Excellent! More
The dealership was clean and inviting. The people were nice and helpful as welll. It was a great overall experience The people were nice and helpful as welll. It was a great overall experience More
Been to a lot of repairs centers, best one I’ve ever been, Top notch been, Top notch More
Always great service. Kenney my service advisor is awesome. Always treats me great. Everyone at Randy Marion GMC go out of there way to help Kenney my service advisor is awesome. Always treats me great. Everyone at Randy Marion GMC go out of there way to help More