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Randy Marion Buick GMC Truck - Service Center

Huntersville, NC

4.6
789 Reviews

789 Reviews of Randy Marion Buick GMC Truck - Service Center

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August 19, 2023

They took me in early ,everyone at service counter spoke a greeting, was surprised on getting a text on progress while enjoying great coffee and visiting the showroom. Work was completed and i was on my way More

by CMSYKES1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Quick and east service. Faster that I was expecting. The service advisor Hector was great. More

by GARY.ANDERSON737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Everything was great. I got an appointment right away. My car was finished early. Everything is good. More

by pbc1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2023

Had a smell found it it was plastic on exhaust has to burn off so More

by slavko88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

You have a friendly helpful staff. The waiting area was comfortable. The charging station was a nice touch. I was even pleasantly surprised at the repair cost! More

by lgcaudle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Last name possibly Vasquez? She's who I dealt with directly and she was outstanding.
August 17, 2023

It was great as always. Everyone was polite and curious. Job was done in a timely manner More

by DENNISWADE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Went for state inspection, oil change and tire rotation and the experience was good. However when I asked the price to change and install a new engine air filter I was quoted a price of $111.00 which i More

by GRAYEQUIP47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Came in for a state inspection. Very nice greeting. No pushy sales pitches. Comfortable waiting room. Service was quick and thorough. Always a pleasure getting service here. More

by RJRFRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy ?
August 16, 2023

They were quick and responsive. Called, made a same day appointment, came in and they promptly took my truck for service. More

by Smcbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2023

Very professional staff. Everyone was very nice and was very helpful and made service visit a good experience More

by CRISTA.HADDIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Brannen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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