Randy Marion Kia Salisbury

Bought a nice 21 K5. Wade Foley was excellent sales person. Did everything possible to help get my deal done and kept me laughing the whole time. Appreciate is hard wor Wade Foley was excellent sales person. Did everything possible to help get my deal done and kept me laughing the whole time. Appreciate is hard work and personality!! More

Enjoyed working with Wade. He was funny and personable. Be sure to ask him to see some red cars when you are there. 😄 He was funny and personable. Be sure to ask him to see some red cars when you are there. 😄 More

Everything about getting my Kia Stinger serviced (oil and filter change) at Randy Marion Kia was outstanding except for one thing. Let's start with all the stuff that is good. Sorry, not good but great. filter change) at Randy Marion Kia was outstanding except for one thing. Let's start with all the stuff that is good. Sorry, not good but great. Making an appointment was very easy and I was able to get one for the very next day. Dropping off the car was simple and fast. There was shuttle service that picked me up at the dealership within minutes and dropped me off at my home. I was notified as soon as the work was complete. When I picked the car up, it was washed and ready for me, backed into a parking spot. The service advisor, Chris, is a true gentleman, REALLY cares about his customers, and ensures that excellent service is provided. He reviewed everything that was done, talked me through the multi-point inspection that the shop did, and walked me to the cashier to settle up my bill and then walked me to my car. Rolando Garduno is the tech who takes care of my car and he does excellent work. Barry is the shuttle driver and he is great. The facility is clean and very modern feeling. There is a nice waiting area if you need to wait with TVs, coffee, snack machines, WiFi, etc. I know that sometimes Kia dealerships can get a bad rep, but this place is great. I get better service at Randy Marion Kia than I did when I used to have a BMW and took it to the dealership. Now, here is the disappointing thing: they charge a 3% "credit card processing fee" if you use a credit card. They don't charge that for debit cards or cash. I never carry cash and I NEVER type my debit card PIN into anything other than my bank's ATM, so I am penalized financially for paying with my preferred method of payment. Other than that though, great place. More

fast and easy experience. jimmy was excellent. we were in and out in one hour. jimmy was excellent. we were in and out in one hour. More

The sales staff was excellent , they went out of their way to insure our satisfaction , they thoroughly explained the options , and the operation procedures . They went above an beyond my expectations . way to insure our satisfaction , they thoroughly explained the options , and the operation procedures . They went above an beyond my expectations . More

I had a great experience with sales team , service department and finance management they really worked with me and got me the vehicle I wanted. The buying experience with Heidy and Hannah was fantast department and finance management they really worked with me and got me the vehicle I wanted. The buying experience with Heidy and Hannah was fantastic and they really made everything clear and easy . I will continue to do business with them moving forward and if you are in the Market go see them . More

Great service, great prices. Ray arranged my repair, matched prices and the work was done on time. Thanks! Ray arranged my repair, matched prices and the work was done on time. Thanks! More

The service advisor, Ray, was friendly, in a professional manner. He was very helpful, kept me informed of the progress. Ray also let me know what is recommended for the next visit. The service area is easy manner. He was very helpful, kept me informed of the progress. Ray also let me know what is recommended for the next visit. The service area is easy for dropping off, it is very clean. Everyone was friendly. My suggestion, with does not deal with the workers, is for Randy Marion to have a password on their guest Wi-Fi connection. More

performed service requested clean facility friendly service maintenance performed in a timely matter good job service maintenance performed in a timely matter good job More

There was a miscommunication between me and one of the dealers that could have resulted in a big inconvenience for myself. However, when I got to the dealership and met Heidi we were able to working somet dealers that could have resulted in a big inconvenience for myself. However, when I got to the dealership and met Heidi we were able to working something out. She was phenomenal and I was very pleased with my experience dealing with her! More