
Randy Marion Kia Salisbury
Salisbury, NC
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Very efficient dealership. I've stopped using Hendricks Kia in Concord and switched to Gerry Wood due to the superior service level. Chris was able to run the diagnostics (check engine light came on briefl Kia in Concord and switched to Gerry Wood due to the superior service level. Chris was able to run the diagnostics (check engine light came on briefly) on one of our 4 Kia Sedonas and found no oil pressure or leak issues. To do this the same afternoon just before Xmas was outstanding service. Best of all, since their was no repair needed there was no charge for the diagnostics and road test. More
Our salesperson, Marshall, was great. He stayed in contact with us as we waited for the specific car we wanted to come in. However, his manager and the finance manager were difficult and rude and for contact with us as we waited for the specific car we wanted to come in. However, his manager and the finance manager were difficult and rude and for this reason we will not do business here again. They were both pushy and the sales manager was very secretive about the additional fees associated with the total sale instead of just being forthright with us when we asked about it. My husband actually just bought a car on Carvana instead of going to a dealership because of this experience. More
Chris had my car serviced in a timely manner and Felipe had the servicing done and my KIA Sportage washed for me within an hour and a half!!!!! I would recommend Gerry Wood KIA for ALL your vehicle needs!! had the servicing done and my KIA Sportage washed for me within an hour and a half!!!!! I would recommend Gerry Wood KIA for ALL your vehicle needs!!!! More
Great people to work with and helped me get the best price on my car to help offset my down payment and walked away with a 2022 brand new vehicle. price on my car to help offset my down payment and walked away with a 2022 brand new vehicle. More
Gerry wood dealership was a great experience to me and my wife. Martin took good care of us as soon as we pulled in never had a problem at all. I will always go there for a car or SUV. wife. Martin took good care of us as soon as we pulled in never had a problem at all. I will always go there for a car or SUV. More
Not only does Gerry Wood Kia take care of my car, they take care of my daughter's, my niece's and took care of my father's when he was alive. We aren't just another client, we're family. I am able to qu take care of my daughter's, my niece's and took care of my father's when he was alive. We aren't just another client, we're family. I am able to question things and have never been treated with disrespect when I ask these questions. I've bought my last two cars here and even when I came back to verify the warranty, the salespeople were understanding and explained all the ins and outs of the warrant. The service department is the best. The crew they have now is the best since I first started coming here. Highly recommend. More
I wouldn't take my vehicals anywhere else. They are so friendly and accommodating with fast, done right the first time, service. I've also utilized there shuttle when the service was estimated to take lon friendly and accommodating with fast, done right the first time, service. I've also utilized there shuttle when the service was estimated to take longer. They drove me home and picked me up to take me back to my car. I have bought 4 cars from them as well. Love team KIA! More
This was a great new car buying experience. It went fast and smoothly. Heidi Was so nice and so knowledgeable about my car she went out of her way to make this an awesome experience. I will definitely be b and smoothly. Heidi Was so nice and so knowledgeable about my car she went out of her way to make this an awesome experience. I will definitely be back to this dealership and I highly recommend it to all. More