Randy Marion Kia Salisbury

Great salesman! Had a wonderful experience at Gerry Wood Kia! Our salesman Junior was professional and kind and patiently answered our questions. Highly recommend him Had a wonderful experience at Gerry Wood Kia! Our salesman Junior was professional and kind and patiently answered our questions. Highly recommend him if you are looking to purchase a car. Thanks so much! More

2008 Rondo Kia Seen its Daaaay My 2008 Rondo Kia was starting to need lots of expensive work on it. I had owned it for 7 years. The Service people I had known for 10 years & for the My 2008 Rondo Kia was starting to need lots of expensive work on it. I had owned it for 7 years. The Service people I had known for 10 years & for the first time . Both of them were very gentle but told me this might be a real smart time to think about getting a new one. Could not get the part changed out for another 2 days. I had driven it over a week like that , not knowing that it could make matters worse. Chris Gurley referred me to Jimmy Yelland & I appreciate it! I had the Sportage Kia 2018 by that afternoon, which I desperately needed a reliable car to get to work that late afternoon. Thanks to ALL who were a Vital part of providing me peace of mind... More

WONDERFUL SERVICE It has really been an pleasure to work with Reginald Johnson at Gerry Wood Kia. Mr. Gerry Wood is a great friend of mines and I must tell him how won It has really been an pleasure to work with Reginald Johnson at Gerry Wood Kia. Mr. Gerry Wood is a great friend of mines and I must tell him how wonderful everyone has treated me at his Kia dealership. More

Courteous and Professional During our recent visit to Gerry Wood Kia, we purchased an 2018 Optima LX. The employees were very courteous and professional. Obie served as our pr During our recent visit to Gerry Wood Kia, we purchased an 2018 Optima LX. The employees were very courteous and professional. Obie served as our primary sales representative and provided detailed and useful information about the various vehicles. We were also pleased with other employees that assisted in the purchase of our vehicle. Great job GWK! More

My first car! I really enjoyed my first car buying experience! I would recommend this place to anyone who asked. I for sure love the friendliness and willingness th I really enjoyed my first car buying experience! I would recommend this place to anyone who asked. I for sure love the friendliness and willingness this place offers. Thanks you guys! I hope to refer many people to you! More

Extremely Pleased with the experience Gerry Wood Kia ended up being my first stop when looking for a new-to-me used car. I had full intentions of going elsewhere to browse before deciding Gerry Wood Kia ended up being my first stop when looking for a new-to-me used car. I had full intentions of going elsewhere to browse before deciding, but I found a car that satisfied everything that I was looking for. They were not pushy, but were helpful and allowed me to take the car out for 1.5 hours to grab lunch and try it out some more. They gave me a very fair trade value for my previous car and I matched the lowest price that we saw for my vehicle online. Overall, a great experience. More

First class car buying experience!! Let me start by saying that I buy cars every 1 - 3 years, so I have had a lot of experience car shopping and purchasing. I came to the dealership to Let me start by saying that I buy cars every 1 - 3 years, so I have had a lot of experience car shopping and purchasing. I came to the dealership to look at a used Honda Accord I had found online. I had communicated with Niya in the Internet department the day before and set an appointment. When I arrived at the dealership, Niya greeted me and turned me to Brandon to handle the sales process. Brandon promptly brought the car around to the front and we took it for a test drive. Brandon was extremely knowledgeable about the car, despite it not being a Kia. My boyfriend wanted to see the car up on a lift so we could inspect the underside and Brandon quickly and courteously made that happen for us. After analyzing the car, we determined it was not the right one for us and we would be more interested in a new vehicle. I had been thinking Honda, but since Brandon was so helpful, I asked what Kia models I should look at that would compare. Brandon went over the competing Kia line up and selected an Optima that he felt would be a match. We took that for a test drive and he went into detail about how it would compare with the Accord with regard to features and benefits. After the test drive, he arranged for us to go to their Honda store up the street and had someone lined up for us over there to demonstrate the available Accords. Never once was he pushy and he was incredibly accommodating to make sure we made the right decision for us. After several test drives at Honda and a break for food, we came back to drive the Kia Optima one more time to make our final selection. Brandon cheerfully brought around the car and we went for one more drive. I finally decided that the Optima was "The One" and Brandon brought us inside for final negotiations and to get the paperwork together for finance. The negotiation process was quick, easy and painless. Brandon and the sales manager were up front and offered full disclosure. While the finance manager worked on loan approval and getting paperwork together and my new car got cleaned up in detail, Brandon went over all the settings and controls in another similarly equipped vehicle to make use of the wait time. It was past closing, but he never complained and kept me supplied with coffee and water. The finance manager, Eric, did not take long to get the paperwork ready and the signup process was smooth and easy. He went over the optional products and priced my selections fairly and in my budget. He fully explained all paperwork and never once made me feel like a burden for keeping him late. I could not be happier with the purchase process at Gerry Wood Kia and my experience with the test drives at their Honda store led me to feel that the entire organization is well run and top notch. I have not had this pleasant of an experience buying a car outside of a Porsche. What a wonderful surprise! I will definitely refer my friends and family here! More

It was fantastic!!! Went to any lengths to help us a car! Very nice and worked hard to get what we wanted! I'm very happy with my car Went to any lengths to help us a car! Very nice and worked hard to get what we wanted! I'm very happy with my car More

Outstanding Service and Professional Manners Outstanding Service, didn't get hassled or followed like others places do. Brandon was awesome and answered all our questions. Completely changed my Outstanding Service, didn't get hassled or followed like others places do. Brandon was awesome and answered all our questions. Completely changed my look on car dealers and KIA. Extremely happy with our purchase More

Excellent follow through! We began the buying process with one salesman, but for personal reasons, had to wait a few days to make the actual purchase. When our original salesm We began the buying process with one salesman, but for personal reasons, had to wait a few days to make the actual purchase. When our original salesman was sick, he took care of arranging for someone else to help us. We had great service twice over--first on day one and then when we returned. The process was easy and we came away with a car we are happy with and a dealership to recommend to others! More