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Randy Marion Subaru - Service Center

Mooresville, NC

4.8
1,446 Reviews

1,446 Reviews of Randy Marion Subaru - Service Center

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November 08, 2023

Great service. Facility is really clean. Glad to get coupons to use to help with the price. More

by SHERRIECHRISTOPHER57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2023

I’m always treated well when I bring my car for service and the waiting area is very nice. More

by ag28115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2023

Although busy and I didn’t have an appointment, they were very attentive to my needs. I had a time issue, and Mark made sure I was taken care of. More

by HOWDEN634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2023

Mark consistently provides outstanding customer service! Randy Marion is lucky to have him. Great job always! More

by SCOTTMORTY13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert
November 05, 2023

Absolutely fantastic service and fantastic people! Never have to wait very long and the mechanics and technicians are very knowledgeable. More

by allic3444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert, Kathryn Ransom
November 04, 2023

The Service Dept. is always very accommodating & extremely efficient when I or my husband bring my Forester in for service. Always explain any items they feel needs a More

by RHONJON54
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Gilbert
November 04, 2023

Great service with friendly staff. I was told the service would take 45 minutes but I was back on the road in 40 minutes. With my busy schedule I really appreciate how quick they are. More

by TRACIEKLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Gilbert, Michael Coffee, Kathryn Ransom
November 04, 2023

I was happy RM was able to take care of the car so quickly; however, I was disappointed I had to buy a new battery so soon after buying the car. I shouldn’t have had to pay for the battery. The car co More

by lori.dawkins
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keeley Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Rockwell, Vincent Lurie, John Foley, Tom Gilbert, Michael Coffee, Anthony Abbata, Kathryn Ransom, Ron Figat
November 03, 2023

From the phone call with AJ to schedule and appointment to bring my vehicle in, to working with Tom at check out, everyone I encountered was friendly, competent and professional. Great service! More

by HOLLYMOTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ, Tom Gilbert, Kathryn Ransom
November 02, 2023

Kat always does an amazing job helping me out. They always get me in and out quickly and take care of me with great customer service. More

by SNUNAN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathryn Ransom
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