Randy Wise Chrysler Jeep Dodge Ram of Durand

My daughter and I visited for the first time. REMARKABLE SERVICE!! They definitely make you feel like family. Even though our salesperson was family. My niece Victoria Posio! I highly recommend her and the rest of the Wise Team!! AWESOME SAUCE!! We will definitely be back in the future for more vehicles and service. It was a long few hours but we saved a lot of money on the deal and everyone else that was involved with the sale of my daughter's New to her 2012 Jeep Grand Cherokee was OUTSTANDING!! THANK YOU RANDY WISE TEAM DURAND!!

the absolute worst experience buying a car ever , only gave one star because i had to . nothing lower , Bob the salesman was great , The only good part of our experience , We were pre approved for a loan so when we went in there that part was taken care of.. My husband went in to look at the truck on Saturday they made a deal and he was told to take the truck home for the weekend while they got the paper work taken care of, and we would just come back in on Monday and sign the paperwork and be gone , Not what happened first They called my husband in for a copy of his drivers license (that they already had a copy of , he took the truck home for the weekend ) He drove to Durand waited for 45 min. for someone to finally come out of the office and say never mind we will take care of it when you come back this afternoon to sign the paperwork. We went to our 4:30 appointment to sign papers and we were left setting at a desk for an hour with no explaination or much interaction at all. finally 1 1/2 hours later we left , We have bought 4 cars from Graffs and never been just left setting and ignored like we were here .

Mitchell made the buying process a breeze! From start to finish, Mitch gave me several options of the couple models that I had interest in, and in my price range. He had the vehicle ready for a test drive that was convenient for me. Even with the holidays, he made sure I was able to get it beforehand which is was detailed and ready to go. Definitely will have my business again next time around!

I traded my 30 year old RV for a previously owned GMC. The car had just come in and hadn't been through the safety inspection yet. So they gave me a loaner for 2 days while they fixed the breaks rotors and a few other things. The service was exceptional and I will follow Kelly French anywhere. She's amazing! I recommend her to anyone. She got me a great deal!

Amazing customer service, my husband and I felt very at home and welcomed by the staff. EVERYTHING I had wanted for my vehicle was met to the fullest. We will definitely be life long customers :)

They did everything they could to help me find the car for me. They where professional made u feel like family. I will definitely go back again and I recommend others go to see them as well.