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Toyota of Kenner

Kenner, LA

Overview
Employees
Reviews
Vehicles
4.6
3,215 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, are we right? There’s a breakfast bar full of goodies if you come in the morning, grab a seat and relax our service department is rolling! If you’re thinking about cars boy you’ve picked the right place, the Toyota of Kenner staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day!
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2460 Veterans Blvd

Kenner, LA

70062

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Showing 3,215 reviews

April 19, 2024

Roberto Rocha and the Service Mgr, Lenny were incredible. They truly live up to stellar customer service! More

by C.SCOTT.CONNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hany ElDesoky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Rocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nikkolas Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 18, 2024

Excellent service Ricky and Mario were both kind and listened to every word I said. Very caring people who took the time me which I appreciated ans explained as we were going to the end Great More

by Debbielatuso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Toyota of Kenner responded

Thank you for allowing us to earn your business. It's always good to hear when you've done something right. It sounds like Ricky and Mario did. Both of these gentlemen are very professional and knowledgeable. We look forward to servicing you in the future. in the meantime, enjoy your ride!

Helpful
April 16, 2024

Very repectful and does and great job with his salesman presentation great guy overall very happy with the purchase More

by Dakotabussey15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Oliveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 13, 2024

Good service giancarlos another. Happy day for us and my family's at our beststore More

by melvinzuniga1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giancarlos Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Toyota of Kenner responded

So glad that we played a part in your family's happy day. Giancarlos is one of the best on our Sales Team at customer satisfaction. We appreciate you allowing us to earn your business. We look forward to servicing you at your first free ToyotaCare appointment. In the meantime, enjoy your ride!

Helpful
April 13, 2024

the best salesman in the world ingot emotionally and cryed beautiful soul this gentleman has i have never seen a person like Giancarlos chavez he is the best More

by julimary2413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giancarlos Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Toyota of Kenner responded

We are beyond excited that you had such a wonderful experience working with Giancarlos. He is an exceptional salesperson for sure. Making sure that you leave with the vehicle you want at the price you wan tis always our goal. Very glad he was able to achieve that for you. Thank you for sharing your experience. Enjoy your ride!

Helpful
April 11, 2024

My husband and I were treated very well everyone that we came in contact with was very nice and kind so I would recommend this Toyota dealership to my family and friends. E.M and C.M More

by C M
Recommend Dealer
Yes
Employees Worked With
Fred Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Mena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Toyota of Kenner responded

It is good to hear that you had a great experience at our dealership. Good customer service is what we strive for daily. Thank you for your business and we look forward to servicing you in the future.

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April 10, 2024

Waited over 6 hours for my car to have routine services provided. Prices I was charged was ridiculous. I will not use Ray Brandt Toyota in the future. More

by Farewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erick Burgess Sr
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Toyota of Kenner responded

I apologize for our less than satisfactory performance at your recent service visit. Please know that we respect our customer's time. It is never our intention to take longer than necessary for a repair. While I do not know the particulars in this instance I can say that we should have communicated with you better. And for that I apologize. Pricing unfortunately is not decided within our dealership. I will share your feedback with our Corporate Office, as it is important that we remain competitive. If you would like to provide additional details I welcome the conversation. My name is Allison and I can be reached at 504-464-4500. Thank you for taking the time to share your experience.

Helpful
April 08, 2024

What a great service representative is Sheila has always been super helpful in all dealing with her. Thank RB Toyota!!! More

by Skip Jacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Cella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Takiyah Cavilear
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Eddlestone
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Toyota of Kenner responded

Thank you for your loyalty to our dealership. Shelia is knowledgeable and caring which allows her to provide excellent customer service. We are glad to hear that that was your experience. We look forward to servicing you in the future.

Helpful
April 08, 2024

Excellent in doing their job, good job. For sure i’ll be back Soon for another problem about my car More

by Ogie Cuz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Burgess Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Montalbano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelia Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Cella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Takiyah Cavilear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariano Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Eddlestone
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lemoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Toyota of Kenner responded

It's good to hear that you were satisfied with your customer service at our dealership. We appreciate your business and look forward to servicing you soon.

Helpful
April 06, 2024

"I had a fantastic experience at this dealership…The staff was friendly, Joseph was knowledgeable, and went above and beyond to make sure I found the right car for my needs. The financing process was sm More

by Deonismith03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bang Bui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Woody Gregoire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Patten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2024 -

Toyota of Kenner responded

This review is "fantastic". It's great to hear that you had a positive experience at our dealership! It sounds like Joseph provided exceptional service. We are glad that he helped to find your perfect car. That the financing process was smooth and pressure-free for you is the best news. It's always wonderful to receive professional and helpful service. And we are beyond glad to hear that we provided it. Thanks for sharing your experience. Wishing you all the best! Enjoy your new ride.

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