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Ray Brandt Volkswagen
Harvey, LA
440 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, what a sight! The coffee is hot, grab a seat and relax, our service department is rolling and will jump on the task! If you’re thinking about cars boy you’ve picked the right place, the Ray Brandt Volkswagen staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Customer Service
Friendliness
Pricing
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 440 reviews
August 12, 2022
You can’t schedule appointments online, so now I have to show up and wait. I waited 2.5 hours for an oil change without any updates on when my car would be ready. Also, you now charge 3.5% for credit card t show up and wait. I waited 2.5 hours for an oil change without any updates on when my car would be ready. Also, you now charge 3.5% for credit card transactions but don’t advertise that on the website. If I had known I would have brought my check book. More
by matt.walter
Verified CustomerEmployees Worked With
Helpful August 12, 2022
The worst customer service I have ever received. Brought my vehicle back three times- finally got it “repaired”. Dealt with the awful receptionist who made my blood pressure rise- the most terrible Brought my vehicle back three times- finally got it “repaired”. Dealt with the awful receptionist who made my blood pressure rise- the most terrible experience of my life- will be going to another Volkswagen dealership from here on out. More
by Unhappy customer
Employees Worked With
August 05, 2022
I"ve already completed one review - Between Michael, Jason and Brandon we couldn't have asked for a better experience. Jason and Brandon we couldn't have asked for a better experience. More
by AGREENE
August 05, 2022
James and he’s team was extremely professional helpful, and trustworthy. Best Car Dealership experience. They make me feel at home and trustworthy. Best Car Dealership experience. They make me feel at home More
by Kaytrell
July 28, 2022
Between Michael Vincent, James Gibson and Brandon Baldassaro we couldn't have asked for a better experience! The deserve tons of accolades - hard work paid off, of course and I couldn't be happier! Baldassaro we couldn't have asked for a better experience! The deserve tons of accolades - hard work paid off, of course and I couldn't be happier! More
by AGREENE
July 26, 2022
Very courteous, thorough, and professional in their service. Would recommend to a friend or colleague. service. Would recommend to a friend or colleague. More
by hroyal77
Employees Worked With
July 11, 2022
I’m there for repair I’ve deal with the mechanic & they’re AWESOME great people & workmanship they’re AWESOME great people & workmanship More
by dianeb0
July 06, 2022
Amanda did a great job! !! My service of a bad sensor was completed sooner than initially told. !! My service of a bad sensor was completed sooner than initially told. More
by PAOETG
Employees Worked With
July 05, 2022
excellent service. friendly staff committed sales personnel. beautiful show room and the desire to help me when ever I had any questions friendly staff committed sales personnel. beautiful show room and the desire to help me when ever I had any questions More
by KENNETHALLEN.GUS
