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Ray Brandt Volkswagen

Harvey, LA

4.6
440 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, what a sight! The coffee is hot, grab a seat and relax, our service department is rolling and will jump on the task! If you’re thinking about cars boy you’ve picked the right place, the Ray Brandt Volkswagen staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day!
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4050 Lapalco Boulevard

Harvey, LA

70058

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Showing 440 reviews

August 12, 2022

You can’t schedule appointments online, so now I have to show up and wait. I waited 2.5 hours for an oil change without any updates on when my car would be ready. Also, you now charge 3.5% for credit card t More

by matt.walter
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Devin Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Ray Brandt Volkswagen responded

Thank you for bringing this to our attention. We're sorry to hear that you had this experience at Ray Brandt Volkswagen. We strive to provide excellent customer service for all our customers. Our online appointment system is currently down but we do have people available at the dealership to take appointments. We apologize for the inconvenience and hope that you'll give us another chance in the future.

August 12, 2022

The worst customer service I have ever received. Brought my vehicle back three times- finally got it “repaired”. Dealt with the awful receptionist who made my blood pressure rise- the most terrible More

by Unhappy customer
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Amanda Majorie
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2022

The dealership was great on working on a car for us and I was glad More

by NYROBEWILLIS73
Overall Experience
Recommend Dealer
Yes
Employees Worked With
ASHSTON
Aug 09, 2022 -

Ray Brandt Volkswagen responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 05, 2022

I"ve already completed one review - Between Michael, Jason and Brandon we couldn't have asked for a better experience. More

by AGREENE
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Baldassaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Ray Brandt Volkswagen responded

Congratulations! It is wonderful to hear that our team was able to provide you with an excellent sales experience. We look forward to assisting you in the future with all your vehicle needs. Thank you for choosing Ray Brandt Volkswagen! Ray Brandt Auto Group #WeMakeItEasy

August 05, 2022

James and he’s team was extremely professional helpful, and trustworthy. Best Car Dealership experience. They make me feel at home More

by Kaytrell
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ashton Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Baldassaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Ray Brandt Volkswagen responded

Congratulations! It is wonderful to hear that our team was able to provide you with an excellent sales experience. We look forward to assisting you in the future with all your vehicle needs. Thank you for choosing Ray Brandt Volkswagen! Ray Brandt Auto Group #WeMakeItEasy

July 28, 2022

Between Michael Vincent, James Gibson and Brandon Baldassaro we couldn't have asked for a better experience! The deserve tons of accolades - hard work paid off, of course and I couldn't be happier! More

by AGREENE
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Baldassaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Ray Brandt Volkswagen responded

Congratulations! It is wonderful to hear that our team was able to provide you with an excellent sales experience. We look forward to assisting you in the future with all your vehicle needs. Thank you for choosing Ray Brandt Volkswagen! Ray Brandt Auto Group #WeMakeItEasy

July 26, 2022

Very courteous, thorough, and professional in their service. Would recommend to a friend or colleague. More

by hroyal77
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Devin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Ray Brandt Volkswagen responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

July 11, 2022

I’m there for repair I’ve deal with the mechanic & they’re AWESOME great people & workmanship More

by dianeb0
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Majorie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harvey Brisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Masters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Ray Brandt Volkswagen responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

July 06, 2022

Amanda did a great job! !! My service of a bad sensor was completed sooner than initially told. More

by PAOETG
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Majorie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Ray Brandt Volkswagen responded

Thank you for sharing your service experience with us. We are glad to hear that Amanda took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

July 05, 2022

excellent service. friendly staff committed sales personnel. beautiful show room and the desire to help me when ever I had any questions More

by KENNETHALLEN.GUS
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Aaliyah Chopin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashton Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Baldassaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harvey Brisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Ray Brandt Volkswagen responded

Congratulations! It is wonderful to hear that our team was able to provide you with an excellent sales experience. We look forward to assisting you in the future with all your vehicle needs. Thank you for choosing Ray Brandt Volkswagen! Ray Brandt Auto Group #WeMakeItEasy

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