
Ray Catena Lexus of Monmouth
Oakhurst, NJ
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574 Reviews of Ray Catena Lexus of Monmouth
Great deals on great cars This was the second time I purchased a car from this dealership. My salesman in both cases was Harvey Katz. From start to finish I was treated with fr This was the second time I purchased a car from this dealership. My salesman in both cases was Harvey Katz. From start to finish I was treated with friendly and professional service. Prior to going to the dealership in person, I spoke with Harvey on the phone and told him what I was looking for. Harvey prepared a detailed list of all the vehicles that matched my requirements so by the time I arrived at the dealership in person, all the vehicles I was interested in were waiting for me. Harvey took the time to explain everything about each vehicle and answered all my questions. He always made me feel comfortable and never rushed. Harvey went out of his way to make my buying experience special by treating me fairly, honestly, and professionally, and by making me a great deal. Harvey even called me later on the day I drove my car home to make sure I arrived safely and to ask if I had any other questions. When I purchased my vehicle from Ray Catena Lexus of Monmouth and Harvey Katz, I left with a feeling of confidence that I had made the right decision. More
Beautiful Dealership and Awesome Experience! Great Job Guys! Worked with Gretzky and Michael to purchase a used 2015 RX350. Service was excellent and paperwork was smooth sailing. Drove away happy. I definitely Worked with Gretzky and Michael to purchase a used 2015 RX350. Service was excellent and paperwork was smooth sailing. Drove away happy. I definitely would recommend this dealership to another person looking to purchase a new or used Lexus. Thanks again guys - Will from Blue Dream Vapor More
Great Lexus dealership Stefano was very easy to work with and close the deal. The dealership cares about their customers and exceeds customer expectations. I highly recomme Stefano was very easy to work with and close the deal. The dealership cares about their customers and exceeds customer expectations. I highly recommend Ray Catena Lexus! More
A pleasure! I have been a long time Ray Catena customer and a 3-time Lexus buyer. I just leased a 2019 ES 350 Fsport from their Oakhurst store after leasing a 201 I have been a long time Ray Catena customer and a 3-time Lexus buyer. I just leased a 2019 ES 350 Fsport from their Oakhurst store after leasing a 2016 from them. On both occasions, my rep was was Tony Trocchia. I can truly say that dealing with him has been a pleasurable experience! He has treated me and my wife with the utmost of courtesy, sincerity and honesty. It was obvious that he had total expertise on the entire Lexus line. It is my pleasure to give him my highest recommendation. More
Lexus RX450hL I’ve been part of the Ray Catena family since 2010 and this was my 5th lease with them. I’ve gone from Mercedes-Benz, to Infinity and now to Lexus. I’ve been part of the Ray Catena family since 2010 and this was my 5th lease with them. I’ve gone from Mercedes-Benz, to Infinity and now to Lexus. The service quality is outstanding and is the commitment to make a customer happy and to retain them. Harvey and Chad at Ray Catena Lexus of Monmouth we’re both amazing in terms of engagement, friendliness, and follow through on finding a relatively limited availability vehicle at the best price. Highly recommend them both More
Excellent experience Entire experience was excellent, from our first phone call to the time we drove the car out of the lot the next day. Mike M was professional, knowled Entire experience was excellent, from our first phone call to the time we drove the car out of the lot the next day. Mike M was professional, knowledgeable, and made the whole process easy. More
Amazing experience!!! I don’t know where to start... my experience with Mike and his team was amazing. Micheal M. was simply amazing. He understood what I was looking for, I don’t know where to start... my experience with Mike and his team was amazing. Micheal M. was simply amazing. He understood what I was looking for, he was very understanding and went above and beyond to get me the car of my choice. The car I wanted was not available at his location but he went out of his way to make sure I get the car/color I was looking for. I’ve never had such a great experience at a dealership before. Very honest, passionate and understanding sales consultant. I would recommend this place to anyone who is looking for amazing service, an honest team and a dealership to go buy your dream car from. A big thanks to Mike and his team! Edward and Chris were amazing too and a great help during my car buying process!! More
Terrific Purchase Experience The purchase experience here was outstanding, calm, and professional. I don't even think the word "gimmick" is in their dictionary. At all times I wa The purchase experience here was outstanding, calm, and professional. I don't even think the word "gimmick" is in their dictionary. At all times I was treated like a valued customer, given full information and disclosure, AND they even trained me... yes.. trained me on the car's technology and gadgets. What I liked the most is that the sales rep ran the entire process. No being handed off to a manager or finance department. This created a seamless transactions that I thought was a well-informed decision on my part. I had been to several other dealerships and was told inaccurate information, and was given the "upsell routine". There were absolutely no shenanigans going on at Ray Catena Lexus. By the way, I had checked out an Infinity at another Ray Catena dealership, and got the very same high-quality experience!!!!!! This is VERY important to know because it means its just the way this chain of dealerships does business. I have purchased many cars in the past, and this was by far the best experience I've had from beginning to end and on through the service department as well! I just never thought buying a car could go so well. More
An AMAZING EXPERIENCE Once Again !! Harvey Katz ( Sales person ) has become a well trusted friend through the years of buying Certified Pre- Owned Lexus RXs and now a NX. I could not ima Harvey Katz ( Sales person ) has become a well trusted friend through the years of buying Certified Pre- Owned Lexus RXs and now a NX. I could not imagine owning any other brand of car and I could not be more satisfied with the outstanding Customer Service, filled with honesty, expertise and unending kindness. More
Exceptional Service The dealership staff were very professional and courtesy from the receptionist to the tech specialist to sales consultant to the sales manager. Great The dealership staff were very professional and courtesy from the receptionist to the tech specialist to sales consultant to the sales manager. Great team environment. More