Ray Catena Lexus of Monmouth

Purchase Experience We visited the dealership in June to start a preliminary search for a replacement car for our leased car. We discussed the purchase with Luke and Car We visited the dealership in June to start a preliminary search for a replacement car for our leased car. We discussed the purchase with Luke and Carlos and decided that we would buy a Lexus by November. Luke called mid August and we came in to discuss a purchase. The incentives offered by the dealership were sufficient to purchase the car. We bought the car three days later and to my amazement the paper work portion only took 30 minutes. From my past experience this normally took a painful 2-3 hours. The car was already prepared and then we spent about 1 1/2 hours with Kyle going over the operation of all the technical features of the car. This was a very pleasant experience without any stress or high pressure. More

Great Service We just purchased a second car from this dealership and had another great experience. The staff is very friendly, helpful, and accommodating. We fel We just purchased a second car from this dealership and had another great experience. The staff is very friendly, helpful, and accommodating. We felt that Stefano, the sales consultant we worked with, was very knowledgeable and was happy to spend the time with us going over all the information about each car we were interested in. He was pleasant, helpful, and made a stressful experience much more relaxed. He listened and asked questions to get to know what our needs were as well. We also spent time with Jeff, who walked us through all the features of the car in an easy manner, without making us feel rushed. He spent the time to make sure we understood all the features. Carlos made a point of coming over to greet us and let us know he was available if we had any questions or concerns. Overall, a wonderful experience! We would not hesitate to return! More

Salesperson Gree Webb I have been a customer at the dealership for 25-30 years. During that time Gregg Webb has been my sales consultant He has professional and has exten I have been a customer at the dealership for 25-30 years. During that time Gregg Webb has been my sales consultant He has professional and has extensive knowledge about the products he sells He handled all the details so I did not have to get involved in the sales process Would highly recommend him More

Thank You Tony has helped me and my family with our purchases for the last 7 years. Our trust in him grows with each transaction as he develops a strategy and e Tony has helped me and my family with our purchases for the last 7 years. Our trust in him grows with each transaction as he develops a strategy and executes it to perfection time and time again. It really takes the pain out of something that is normally a tremendously difficult experience for most consumers. If you are considering a new Lexus, please do yourself a favor and use this man. He will not disappoint More

Good sales I bought a new RX350 and Tony made the experience easy and pleasant. This is the second ar I bought from him and he has always made it an easy experie I bought a new RX350 and Tony made the experience easy and pleasant. This is the second ar I bought from him and he has always made it an easy experience. I would always go back to him for my next car. Nick Melchionna More

Outstanding and a very pleasant experience I purchased this Lexus after having a difficult and disappointing experience with another brand. Jefferson Ramirez was the Delivery Specialist that wa I purchased this Lexus after having a difficult and disappointing experience with another brand. Jefferson Ramirez was the Delivery Specialist that was assigned to and the new car purchase. Jefferson made this understanding of the vehicle's operation much easier to understand. Jefferson has the patience and was so very helpful to me. More

Great customer service! Luke Albrink is terrific! He is smart and kind. Luke never pressured me, went the extra mile to help with the title on my previous Lexus and listened Luke Albrink is terrific! He is smart and kind. Luke never pressured me, went the extra mile to help with the title on my previous Lexus and listened carefully to my needs. Give him a big raise! More

Great experience and better value Mike was great in following up with me on my search of a new Lexus RX450HL. They did not have one in inventory but he took the time and located one f Mike was great in following up with me on my search of a new Lexus RX450HL. They did not have one in inventory but he took the time and located one for us and helped me get the price we wanted. We had spoken with 2 other dealers that had the vehicle in their lot but Ray Catena of Monmouth wanted the business and they wanted me back in the Lexus family. we had switched to a BMW last several years but came back to Lexus for their value and comfort of their vehicles. Ray Catena and Mike Malafronte won we over !! I would give him a chance for your business. You will not be disappointed. More

Great Experience, Professional and Friendly Mike Malafronte was a pleasure to deal with. He listened to my needs and concerns and found the perfect car for me, my 2015 certified pre-owned Lexus Mike Malafronte was a pleasure to deal with. He listened to my needs and concerns and found the perfect car for me, my 2015 certified pre-owned Lexus IS250! He was attentive and followed up with me throughout the entire process, even a week afterwards to see if I had any questions or concerns about my car. Darryl Richardson was also great! He fully explained all the features in the car and made sure I understood things. He was super friendly, extremely knowledgeable, patient....and always with a smile and a great sense of humor. He also helped me with questions I had over the phone after I brought the car home....he's well spoken and thorough. Both gentlemen were kind, courteous, and professional...made it a positive and pleasant experience. More

Always a great experience! I've bought 5 Lexus vehicles from the Monmouth dealership and it is always a great experience working with Mike Barone, who is an tremendous help in p I've bought 5 Lexus vehicles from the Monmouth dealership and it is always a great experience working with Mike Barone, who is an tremendous help in putting together the best deal possible. Service always top of the line and I would not hesitate to recommend Ray Catena Lexus of Monmouth to anyone. More