Ray Catena Lexus of Monmouth

I purchased a 2021 Lexus and I have to say the customer service was Amazing !! Mr. Harvey Katz and other staff members Made it smooth and easy I highly recommend Ray Catena Lexus of Monmouth to anyone i service was Amazing !! Mr. Harvey Katz and other staff members Made it smooth and easy I highly recommend Ray Catena Lexus of Monmouth to anyone interested in a honest and professional dealership!! More

Want to thank Service Advisor Brian Dominick. I was in South Jersey and my 2010 RX450h would not start. I finally got it started and got to Ray Catena service at 7pm. Brian got me a loaner (my only opti South Jersey and my 2010 RX450h would not start. I finally got it started and got to Ray Catena service at 7pm. Brian got me a loaner (my only option was a taxi), The next day he kept up to date and let me know then the new battery was installed. My only issue is not with Brian but with the terrific service department. My 11 year old car has only been serviced at Ray Catina, but I still driving on the original battery. It was in for service one month earlier. While it is my responsibility I can’t believe part of the service inspection would reveal a nearly worn out battery More

Special thanks to Andrew Seibert for being professional, accommodating and finding my new Lexus Gx460! He got the job done in finding me the perfect car within just a few weeks of our initial phone call. Lo accommodating and finding my new Lexus Gx460! He got the job done in finding me the perfect car within just a few weeks of our initial phone call. Looking forward to driving my new car! More

Dealer-First Class; Salesman Bob Mongiello-Outstanding! I live in Virginia and bought in New Jersey because Ray Catena had the car with options that I wanted to buy. It seems scary to think of buying a car I live in Virginia and bought in New Jersey because Ray Catena had the car with options that I wanted to buy. It seems scary to think of buying a car about 350 miles away from home especially during Covid-19 but it was the BEST car buying experience of my life and I have had some excellent ones with Toyota and Lexus cars. Ray Catena Lexus exceeded my expectations in every way! Sales personnel service, price, follow-up, customer caring were ALL FIRST RATE! Thank goodness that businesses of their highest caliber still serve the consumer! My sales associate was Bob Mongiello. Bob is the quintessential sales associate!! He not meets but unmistakably exceeds the perfect embodiment of product knowledge, technical skills, attention to detail and sincerity in working as a partner with the client to assure that his/her car buying experience is exciting, fair and, appealing to the pocketbook and with comfortable conviction that Bob and Catena Lexus will provide that same high quality of personal service throughout your ownership of the car. An example of the exceptional service to the client is that with Covid-19, I was having problems figuring out how I could get the car to Virginia. They provided a solution and we shared in having it towed to my front door. Bob and the Technical Guru, Jim have called numerous times since I took delivery to help me learn all about the features and provide "How to and Answer Questions" sessions about the numerous car features. After the car was detailed Bob even did a video of his going around , pointing out exterior features and then showed me some of the interior features. As I said, Bob is superb, may I say, he is the BEST! He has been at Catena Lexus for 16 years and I am sure as he did for me, he provides everyone a truly wonderful and reassuring memory of your experience in buying a new car. Thank you so much, Bob! More

Excellent experience of car purchese Good service, good dealership, Dealer Joe Marino is excellent dealer who knows his job, and do everything to get for you the best deal. I bought recen Good service, good dealership, Dealer Joe Marino is excellent dealer who knows his job, and do everything to get for you the best deal. I bought recently Lexus RX350 from him, and very happy. I recommend him to everybody. More

Excellent pricing at this dealer would recommend for anyone in the market for a Lexus go see Gregg he’ll help you out in any way and won’t dissopoint you anyone in the market for a Lexus go see Gregg he’ll help you out in any way and won’t dissopoint you More

I highly recommend this dealership because of their prompt customer service! Brendan was very helpful answering any questions and responded quickly. Overall amazing experience buying my 1st Lexus!👍 prompt customer service! Brendan was very helpful answering any questions and responded quickly. Overall amazing experience buying my 1st Lexus!👍 More

Really great buying experience! Found a really great used Lexus on line at your dealership. Traveled over an hour to see the car and met your salesman Brendan Hynes. He could not ha Found a really great used Lexus on line at your dealership. Traveled over an hour to see the car and met your salesman Brendan Hynes. He could not have been more professional and efficient in helping us purchase the car. The real test was how he pleased my wife with his demeanor . Gave us a fair price on a really great "find" ultra low mileage very gently used Lexus. Couldn't be happier with the whole buying experience. I being a retired sales and marketing mgr with 3M Corp., found it very reassuring that our profession was well represented by Mr. Hynes. Thanks. Will definitely keep your dealership in mind for our next purchase. Proud to leave the Ray Catena Lexus name on my license plate frame. Oh and sometimes the little things can mean sooo much. Brenden gave us a little leather key fob for both remotes, feels great to the touch and we both much appreciate it. Thanks again for everything. John & Jane Krokos More

Excellent I have been a customer of Ray Catena over 20 years and this is my 3rd Car we owned and l have to say Service Department has been nothing but Professio I have been a customer of Ray Catena over 20 years and this is my 3rd Car we owned and l have to say Service Department has been nothing but Professional and Friendly. Brian was our Service Consultant and he was very Knowledgeable and Accommodating . More

This is our fifth car that we have purchased from Greg Webb at Ray Catena Lexus. He is very professional and courteous. It has always been a pleasurable experience. Webb at Ray Catena Lexus. He is very professional and courteous. It has always been a pleasurable experience. More