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Ray Dennison Buick GMC

Pekin, IL

4.8
318 Reviews
Welcome to Ray Dennison Buick GMC! We are so glad you're thinking about visiting us to find your perfect vehicle. We've been in business for years and have been working hard to not only give our customers their dream cars, but at a fair price they cannot get anywhere! We encourage you to start your visit by looking at our new Buick, GMC vehicles available at our Pekin, IL dealership. Any of our vehicles can fit your lifestyle. From our powerful Buick Cascada to the mighty Enclave, drivers will find something that suits their needs.
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2220 N 8th St

Pekin, IL

61554

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Showing 318 reviews

December 28, 2024

This dealership was always one of my favorites and I always get them five out of five stars until shortly after Ray Dennison bought into the place and my favorite service guy was put off doing something More

by CHUCK.61554
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kerry Roos
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Great dealership to work with. Had a vehicle serviced there and ended up buying a new car at Dennisons the next week. They go above and beyond for their customers. More

by IVYGREEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Roos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Boyer
December 28, 2024

Beth in the service department went above & beyond to satisfy my needs to make visit accommodating More

by BILLYSHOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
December 28, 2024

You quoted $1000 to replace SD card. . I shopped other dealers and got it replaced by a dealer for $463! Nearly$600 less than you quoted! I won’t be back! More

by DMSMD73
Service Price Transparency
Recommend Dealer
No
Employees Worked With
I have no names
Dec 28, 2024 -

Ray Dennison Buick GMC responded

I am sorry to hear about a pricing discrepancy. Please contact me at 309-346-1181. I would like the opportunity to correct any possible misunderstanding or process error that has occurred. Thank you for helping us make our dealership better. Mike Melton Ray Dennison Buick GMC 309-346-1181

Dec 28, 2024 -

Ray Dennison Buick GMC responded

Good morning. My name is Mike Melton. I am a sales manager from Ray Dennison Buick GMC. I would like to research the the pricing issue that you have described. Normally, there is more to the story, but on occasion, like any business or person mistakes are made. So if you could reach me at 309-346-1181 or message me here...I would like to know who quoted you the price, what type of vehicle, and was there an actual Repair order written up or was this a from the hip guess at pricing. I just talked to our parts department and the 463 price seems in the same area our price would be...so I would hate to lose a customer over a miscommunication or a guesstimate. Thank you for your assistance in making our processes better. Mike

December 26, 2024

Excellence in its finest. Expect the highest quality of experience from Tyler and Nick. They, along with knowledgeable mechanics, reviewed my car history, and examined the veh More

by skatre57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler. Nick.
December 26, 2024

Excellent! Chris Kamp was easy to work with. He was honest and straightforward. No time was wasted waiting on paperwork. More

by WOODY5017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kamp
December 24, 2024

Beth and Tyler were very helpful . . . repairs done in a timely manner! Thank you for great service! More

by RKRIEGSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth - Tyler
December 20, 2024

Dealership fantastic! We have always got very good service! Skip Clancy was great to work with the purchase of our new vehicle! More

by pmdixon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kerry Roos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Clancy
December 18, 2024

Friendly, timely in taking care of my needs. the status of my carHelpful in explaining More

by MEDHAT.TANNOUS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Stone
December 17, 2024

Great experience. I appreciated how quickly I was able to make the transaction. The entire team was responsive and communicative. More

by tjshamba
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Melton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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