Ray Dennison Buick GMC
Pekin, IL
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I have had excellent service on my GMC truck at tray Dennison. Chris Ragusa and others there have been extremely helpful and I appreciate them when I take me truck in to get service. Dennison. Chris Ragusa and others there have been extremely helpful and I appreciate them when I take me truck in to get service. More
The personnel are always professional and personable. The service is consistent quality and thorough. It’s worth the drive from North Peoria. The service is consistent quality and thorough. It’s worth the drive from North Peoria. More
Different name but same great service. I have been bringing my vehicles into this dealership for years and I'm never disappointed. Friendly, honest, personable and always professional. My I have been bringing my vehicles into this dealership for years and I'm never disappointed. Friendly, honest, personable and always professional. My repair was quickly diagnosed and fixed. Thank you, Chris and all in the service department for making my truck safe again. I'll be back. More
They did a great job. Steve Yerbic was my Salesman and he did great very friendly. I will say it took a long time but this was not their fault I had a Bankruptcy on my cred Steve Yerbic was my Salesman and he did great very friendly. I will say it took a long time but this was not their fault I had a Bankruptcy on my credit so they had to spend a longer time getting credit approved. But they did. I had to put a larger down payment then I normally wanted but again Bankruptcy.So I left with my brand new GMC and Steve came to my house a few days later to go over all the gadgets and how to drive something other then my 2004 Mercury Monterey. More
Very good dealer Hank Diaz is very good and very kind guy! He do very good job !He help me and my husband a lot ! He will give the reasonable prices,when you like car Hank Diaz is very good and very kind guy! He do very good job !He help me and my husband a lot ! He will give the reasonable prices,when you like car there! More
Uncertain buyer We stopped in at Velde GMC because we wanted to check on a Canyon. We’d seen a blue one online at a dealership north of us,but we didn’t want to drive We stopped in at Velde GMC because we wanted to check on a Canyon. We’d seen a blue one online at a dealership north of us,but we didn’t want to drive that far. Velde had a red one that we could drive to give us the the “feel” of a midsize truck. I still wasn’t convinced that I wanted to give up our SUV for a pickup. The Acadia kind of sparked my interest. Again, the one that we were most interested in was seen online. We almost leased a 2018 Acadia for a much higher payment than we wanted to pay. Then, just before we made a huge mistake, Steve Yerbic and Kerrie Roos pointed out that there had just been some huge rebates issued on the 2017’s. They did a dealer trade on the unit we wanted and within 2 days, we drove our new Acadia home. I have to tell you, we weren’t really ready to trade yet. We were just in the “shopping phase”. My husband really wanted a full size pickup until he road in the Acadia. Steve was such a good salesperson to work with. He seemed to have read our body language and it was obvious that he was treating us the way he would have wanted to be treated. I think what impressed me the most was when he realized we didn’t LOVE the Canyon immediately. It was as though he’d known me personally and said “ if you don’t LOVE it don’t buy it”. He is so right! That’s my thoughts on anything I buy, if I don’t love it- I’m never happy with it. We spent quite a long time at the dealership from the time we first stopped to just look , up until delivery. I have to admit, it wasn’t all spent negotiating the purchase. That was done rather quickly. Most of our time was spent just visiting with Steve. You see, it was very cold & there weren’t many customers as silly as us that were out car shopping, so we were Steve’s only customers for awhile. This might not be important to some customers, but we truly enjoyed chatting and joking with this super funny guy! If you’re looking to buy a vehicle from someone who will consider YOUR desires above his sales target, go see Steve Yerbic. More
I love my Cadillac! Thanks Velde! I flew in from Pennsylvania for a deal that we worked out over the internet. AJ was there at the airport to pick me up. I was happy with the way I was I flew in from Pennsylvania for a deal that we worked out over the internet. AJ was there at the airport to pick me up. I was happy with the way I was treated and how smoothly the process was, I worked with Mark, Tiffany and Dj.This is a very nice dealership and they are very nice and friendly. I highly recommend! More
Great Service Center to stand behind a great car! Today was the first day I used the Velde Service Center for an actual problem with my Cadillac after purchase. I live 40 minutes from this dealer but Today was the first day I used the Velde Service Center for an actual problem with my Cadillac after purchase. I live 40 minutes from this dealer but purchased from Velde based on their reputation and they had the car I wanted. I prefer to use the dealer where I purchased the car for service and was interested if the experience would be similar to when I bought the car. It was. I was greeted and acknowledged upon arriving by Chris, who took ownership of my service appt. the entire time I was there. They worked me in today to accommodate MY schedule and had me out of there (leaking moonroof) in 2 hours flat. I was able to work remotely in their service lobby thanks to the free WIFI and received a detailed explanation of the issue and remedy. I am glad to have found a dealer/service center that knows how to treat their customers ! I didn't meet the repair techs who fixed the issue, but I would have never known they'd touched the car, no new dents, scratches, or dirt in my car, which is MUCH appreciated. Thanks again for a great experience with a service appointment. Michael Brooks Bloomington, IL More
Working with this dealership was great. I had spoken with a number of dealerships and this one was by far the best out of all of them. I drove to Pekin to buy my vehicle because of how this dealer helped me a number of dealerships and this one was by far the best out of all of them. I drove to Pekin to buy my vehicle because of how this dealer helped me to locate the vehicle I wanted even though I was very specific and it was difficult to locate. More