Ray Dennison Buick GMC
Pekin, IL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 12:00 PM
Sunday Closed
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Ray Denison has the best service department I have ever had the pleasure of working with! Very friendly and professional! had the pleasure of working with! Very friendly and professional! More
I have always loved this dealership! They have always gone over and above, they are very kind and helpful, never pushy. They have always gone over and above, they are very kind and helpful, never pushy. More
Nice, polite, talk me through everything, answer my questions, fun, will definitely go back there questions, fun, will definitely go back there More
Had to bring my newly purchased truck back twice for the same thing and it still wasn’t fixed. Ended up fixing it myself. Tried to talk to the manager who just brushed it off. Very slow response when tryin same thing and it still wasn’t fixed. Ended up fixing it myself. Tried to talk to the manager who just brushed it off. Very slow response when trying to get a hold of someone. Will not use the service center again. More
Was promptly greeted by a salesman (Hunter) who was eager to assist me. I was direct with what my goals were with trade in, and the specific vehicle I wanted. After about 2 hrs of mild negotiation with him a to assist me. I was direct with what my goals were with trade in, and the specific vehicle I wanted. After about 2 hrs of mild negotiation with him and the GM (Drew) we reached an agreement that had me driving off with my new AT4 HD. More
The service people are the best! Very friendly and welcoming! They always keep you posted on what’s going on with your car.Thank you Tyler! Very friendly and welcoming! They always keep you posted on what’s going on with your car.Thank you Tyler! More
Didn't finish recall work I was sent home with check engine light on and that light wasn't on when I arrived at the dealership engine light on and that light wasn't on when I arrived at the dealership More
The service is beyound expectations. Each and everyone I have experienced contact with have given the feeling that they are glad to serve and meet any needs I have had. The bulk of my Each and everyone I have experienced contact with have given the feeling that they are glad to serve and meet any needs I have had. The bulk of my needs have been with service; tire issues, oil changes, rides home, etc. I have had many needs when it comes to car issues through the years and never encountered anything but positivity from anyone there I came in contact with. I've had many encounters with Beth and find her to be on top of every service required. My last visit was for replacement of my electric panel. The service was completed in far faster time than I would have expected. It included insurance approval, ordering of the needed panel and instalation. Outstanding/far and above my expectations. Thank you for being there. More
They went above and beyond to get the car I wanted. Very happy with their customer service Very happy with their customer service More
