Ray Huffines Chevrolet Plano

Do not make an appointment online with the chat service!!!!! Went online 2 days ago to look up the service department phone number. Chat box came up asking if I needed help, so I made the service appointment onl Went online 2 days ago to look up the service department phone number. Chat box came up asking if I needed help, so I made the service appointment online. It was an extended warranty situation with my airbag and seat belt lights. Gave her all the necessary info and she swore to me that they would call me later that day to confirm my appointment. Heard nothing. Went online this morning to confirm the appointment. Chat box lady said they had no record of my appointment. Gave her all my info AGAIN and she said the service dept would call me to confirm. They called, but wanted all my info AGAIN so I gave it to them. She confirmed that I had a 10:30 appointment. I arrived at 10:30 to check in and guess what?? The guy who came out to the service bay said there was NO RECORD of my appointment in their system!!! So I gave all my information to them for the FOURTH time within 48 hours. Unbelievably frustrating!!!!! More

Excellent customer service My husband and I worked with Jonathan Cruz to find our perfect car. Jonathan got us the best deal and helped us understand the car buying process beca My husband and I worked with Jonathan Cruz to find our perfect car. Jonathan got us the best deal and helped us understand the car buying process because we were first time car buyers. Jonathan is great and would recommend anyone see him at Hyundai plano! More

Great Customer Service I went to Huffines not expecting to purchase a new car but after speaking with Christian I was sold and now I have a new car, thank you for all your h I went to Huffines not expecting to purchase a new car but after speaking with Christian I was sold and now I have a new car, thank you for all your help and patience. More

30,000 Mile Check-Up Check-up was performed,, and I was called about additional charges not covered under service call which I agreed to, and when I picked up the car and Check-up was performed,, and I was called about additional charges not covered under service call which I agreed to, and when I picked up the car and drove it off the lot, it performed beautifully. More

Best Service Keith is so helpful, he is polite, he communicates with you every step of the way, and you can tell he is always smiling even over the phone. Usually Keith is so helpful, he is polite, he communicates with you every step of the way, and you can tell he is always smiling even over the phone. Usually people find dealerships scary, but he makes it so pleasant. I would ABSOLUTELY be sure to go to him again, and I recommend him to anyone in need. More

Hurrah for Huffines! Huffines Plano is efficient, friendly, and honest. The waiting area is sufficient, although it could do with a bit of reno. And I would prefer that th Huffines Plano is efficient, friendly, and honest. The waiting area is sufficient, although it could do with a bit of reno. And I would prefer that the TV area be smaller and the quiet area be the larger , but I realize that's personal preference. This is a strong 4+ dealership More

Huffines Hyundai Plano -service was excellent ! Service agent had the best attitude. Our repairs, car rental, etc were smooth and pain free. Ron seemed like he was on “ our side”, looking out for ou Service agent had the best attitude. Our repairs, car rental, etc were smooth and pain free. Ron seemed like he was on “ our side”, looking out for our best interests. More

Outstanding employees and great customer service I came in after 5 pm and was greeted by excellent employees and taken care of in a very compassionate way!! Thank you and everyone was very helpful I came in after 5 pm and was greeted by excellent employees and taken care of in a very compassionate way!! Thank you and everyone was very helpful More

Excellent care Service techs and staff always take the time to explain and ensure we are aware of what the diagnostic results are and how to proceed with services an Service techs and staff always take the time to explain and ensure we are aware of what the diagnostic results are and how to proceed with services and care of our vehicle. We appreciate the one on one interaction and respect given on any given day or visit. Courtesy and honesty go a long way which is why we highly recommend Huffines! More

Excellent service! I have owned my Hyundai Santa Fe for 5 years and have always taken it to Huffines for service. Excellent service and customer service. Very professi I have owned my Hyundai Santa Fe for 5 years and have always taken it to Huffines for service. Excellent service and customer service. Very professional. More