Ray Huffines Chevrolet Plano

Outstanding staff I recently leased a Chevy Traverse here, and I can tell from my own experience “their staff is second to known” Starting from Juan Torres ( very profe I recently leased a Chevy Traverse here, and I can tell from my own experience “their staff is second to known” Starting from Juan Torres ( very professional at all times) Thanks again to everyone who helped me within the process. Sincerely, Enrique Martinez More

Great sevice Become my previous dealership no longer is in business, this was my first time getting my Genesis serviced at this dealership. I must say I was beyond Become my previous dealership no longer is in business, this was my first time getting my Genesis serviced at this dealership. I must say I was beyond satisfied with how quick and great the service I received was. More

Customer Service@ Its Finest Very courteous and through explaining the recalls on my vehicle. Mr. Jack Winn (the representative) was very hospitable. As a matter of fact, the staf Very courteous and through explaining the recalls on my vehicle. Mr. Jack Winn (the representative) was very hospitable. As a matter of fact, the staff I encountered were all hospitable. I felt very comfortable in this dealership. I was very impressed with the service preformed on my vehicle along with the car wash and oil change. I wasn't expecting this because I only came in to correct the recall issues. Will definitely be buying my next vehicle from here. More

Excellence I was greeted and helped by Eric as soon as I pulled in Hyundai Service. I enjoyed the kindness and attention I received the whole time I was th I was greeted and helped by Eric as soon as I pulled in Hyundai Service. I enjoyed the kindness and attention I received the whole time I was there. I am rating excellent service and the best dealership because I immediately saw truth, honesty, integrity, and customer service for my first time there. More

Hyundai Service Plano Very efficient service department. They actively keep everyone updated on status and do good work. They are all great with customers. Their prices app Very efficient service department. They actively keep everyone updated on status and do good work. They are all great with customers. Their prices appear to be competitive. They offer regular coupon sales for specific services. More

AWESOME I HAVE PURCHASED 4 CARS FROM THE HUFFINES DEALERSHIPS. 2 FROM ERIC STOVALL AND 2 FROM FRANK WHITE IN NEW CARS. ALL OF MY EXPERIENCES WITH THOSE GUYS I HAVE PURCHASED 4 CARS FROM THE HUFFINES DEALERSHIPS. 2 FROM ERIC STOVALL AND 2 FROM FRANK WHITE IN NEW CARS. ALL OF MY EXPERIENCES WITH THOSE GUYS HAVE BEEN AWESOME. EVERYTHING HAS ALWAYS BEEN DONE IN A TIMELY MANNER. I APPRECIATE YOU GUYS. SALES MANAGEMENT SUCK. More

Always served well with reasonable cost. The long time waiting was my fault because I came in later than planned and without an appointment. The car was well served and a recommendation for l The long time waiting was my fault because I came in later than planned and without an appointment. The car was well served and a recommendation for later work was given. More

Check Up Very friendly staff, great service, well informed service department! Clean, comfortable waiting area for customers! Thank you for making the oil chan Very friendly staff, great service, well informed service department! Clean, comfortable waiting area for customers! Thank you for making the oil change fast, today! Love the car wash! More

Service & recall Dan was very helpful and knowledgeable. Spent time with me and explained everything to me in Detail. I’m considering buying my next car there Dan was very helpful and knowledgeable. Spent time with me and explained everything to me in Detail. I’m considering buying my next car there More

The Worst I tried to buy a used car from this Huffines location in Plano. I have previously bought two new Hyundai cars from this dealership. I had been servici I tried to buy a used car from this Huffines location in Plano. I have previously bought two new Hyundai cars from this dealership. I had been servicing 3 currently owned vehicles here for the last 9-10 years. I had dealt with Walter in used car sales to purchase vehicle for my daughter. All was well (or so we thought), we picked the CPO vehicle she liked and did the paperwork. We paid and took possession of the car on 3/16. Drove away, daughter tried to pair her phone to what was described to us as the HANDS FREE calling system. It turns out that this was misrepresented, it is only hands free to answer a call, to make a call you have to use your hands to utilize the touch screen/radio panel and dial your number; NOT SAFE. We immediately contacted Walter, who at first insisted it was hands free, told us to bring it back in and he would show us. Turns out I was right, Hyundai, Carfax and salesman all showed this as hands free system, but is not. Walter showed us a different car, a little more expensive but true hands free calling. I am thinking that since this was a clear misrepresentation by the sales staff, there will be some movement on the price or some accommodation made. I wasn’t expecting it for the same price, but I assumed it would come down a little bit, BOY WAS I WRONG! I attempted to speak with the PreOwned Director, Robert Spriggs. I started to explain the situation and that I am a repeat, loyal Huffines customer and explain what I was hoping for. What a waste of time, he is without a doubt, the NASTIEST, MOST UNPROFFESSIONAL AND generally UNPLEASANT individual it has ever been my misfortune to deal with. There was no discussion, no back and forth, no apology, no nothing; just a take it or leave it attitude, so we left it. I guess his business is so good, they did not need mine. I encourage you to avoid this establishment. There are a multitude of dealerships to bring your business to where it will be appreciated, unfortunately, this is not one of them. I did speak to the General Manager of the Hyundai/Chevy Huffines Plano site, Mr. Roosevelt May the next Monday. He was very nice and apologetic but it was too little too late at this point. We had already purchased a different vehicle at a different dealership. For less than $1000 more than what Robert Spriggs wanted to charge me for a 2 yr old vehicle with almost 40 K miles on it, I got my daughter a brand new vehicle with 8 miles on it and a full warranty! I will be taking my business elsewhere and would encourage all who read this to do so as well!!! More