Ray Huffines Chevrolet Plano

Bought a 2020 Sonata Love my new car!! Our sales guy (Jonathan) made this one of the best buying experiences here! This is the 5th car we have bought from Huffine's over t Love my new car!! Our sales guy (Jonathan) made this one of the best buying experiences here! This is the 5th car we have bought from Huffine's over the years and this was by far the easiest and best! More

I am a first time customer to your service department. I called and spoke with Dan about my repair. He helped me over the phone with some basic troubleshooting to make sure I really needed to bring my car called and spoke with Dan about my repair. He helped me over the phone with some basic troubleshooting to make sure I really needed to bring my car in for repair. He was very pleasant to work with and kept me updated the entire time. He even set me up a rental car at Enterprise beore I even got there. I will be requesting him in the future! My only complaint is about the receptionist. I had never been to your service department before so I parked out front and walked in to the service department. The receptionist was on her cell phone so it took a minute for her to look up and acknowledge me. I told her at that I was here for an appointment and she rudely told me that I needed to pull my car on to the drive. I asked her why and she told me that "that's just what we do here" and she got right back on her phone. I do not feel like I was treated fairly in that situation as a new customer. There were several options she could have offered. Such as, walked me over to my service advisor or had the porter pull my car into the drive. I do not feel like it was necessary for me to walk in the building and then have to walk out and pull my car on to the service drive for me to be acknowledg'd by your staff. Nonetheless,my experience with Dan was great and by no means is the receptionist's lack of customer service a reflection on him. I do however recommend more customer service training for your less experienced personnel. More

happy to be here. Service Bay customer seating area happy to be here. Service Bay customer seating area rep. (Old lady) needs to enjoy her job. Connor V. was great. Professional. Glad to be back happy to be here. Service Bay customer seating area rep. (Old lady) needs to enjoy her job. Connor V. was great. Professional. Glad to be back More

New Malibu breaks down regularly My new Chevrolet Malibu bought from Huffines Chevrolet Plano has required five batteries in six years. The car leaves me stranded about once a year w My new Chevrolet Malibu bought from Huffines Chevrolet Plano has required five batteries in six years. The car leaves me stranded about once a year when the battery goes dead. There was a recall for this very problem but Huffines never let me know. According to the recall the Generator Control Module does not function properly in this car and causes a gradual loss of battery charge. Instead of replacing the GCM like they should have they replaced my battery over and over and charged me for parts and labor. Their service advisor says he is going to talk to their GM about my problem but he doesn't take my calls and doesn't call me back when I leave a message. I've called GM and opened a case with them to attempt a resolution. More

Just bought Elantra SEL. Friendly, knowledgeable Sales and Service folks to work with. Received great 👍 service so far. Entire purchase process was Streamlined , easy and no sales pressure. and Service folks to work with. Received great 👍 service so far. Entire purchase process was Streamlined , easy and no sales pressure. More

Best dealership around. Always receive excellent service in a timely manner. You cannot go wrong at Huffines. Sales and Service will take care of any need. Give them a try. in a timely manner. You cannot go wrong at Huffines. Sales and Service will take care of any need. Give them a try. More

I'm a frequent customer at Huffines Hyundai Plano service because I drive alot. Service advisors are always friendly, knowledgable, and never recommend unnecessary services. Thank you! because I drive alot. Service advisors are always friendly, knowledgable, and never recommend unnecessary services. Thank you! More

2020 Palisade Buyer Christian Lewis was my sales associate from October 2020 (time of my initial inquiry about a new Palisade), through reserving a vehicle early November Christian Lewis was my sales associate from October 2020 (time of my initial inquiry about a new Palisade), through reserving a vehicle early November, until date of purchase Dec 24, 2019. He was very prompt in addressing questions along the way, when I had requests ahead of time he was prepared when the vehicle arrived having addressed my requests, and the closing process was scheduled, easy, quick, and low pressured. Christian took his time in going through all features of the vehicle, was knowledgeable about them (and I note it is a new model), and he patiently answered my questions. I would also like to acknowledge Tina who took me on a test drive when Christian was unavailable. She was also knowledgeable and helpful. This is my family’s 2nd purchase from Huffines Hyundai, and I trust not the last. More

Think really hard before putting down a deposit here The sales associates are nice and knowledgeable but beware putting down a "refundable" deposit. Our plans changed and we cancelled our hold on a vehi The sales associates are nice and knowledgeable but beware putting down a "refundable" deposit. Our plans changed and we cancelled our hold on a vehicle. Even after visiting with the salesman in person, and getting an assurance that the refund would be processed, it has been a month and the "refundable" deposit still has not been refunded. Think really hard before putting down a deposit with these folks. More

Best car buying experience! Sean was so knowledgeable and made us feel so comfortable in the buying experience. Christie in finance was so sweet and that was the fastest I’ve ever signed on a car. I live the made us feel so comfortable in the buying experience. Christie in finance was so sweet and that was the fastest I’ve ever signed on a car. I live the advanced technology and going paperless. The dealership was beautiful and everyone was so friendly. We will be sending everyone we know to Huffines for a car. More