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Ray Laks Honda

Orchard Park, NY

Overview
Reviews
Vehicles
4.9
465 Reviews
Call Dealership (716) 844-6051

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 465 reviews

January 04, 2025

Great experience with my salesman Steve and team. I have bought four vehicles from him and it has been great everytime. More

by simaze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Jan 06, 2025 -

Ray Laks Honda responded

Hello there, Simaze. We appreciate your five-star review and support. The Ray Laks Honda team is here to help if you need anything else!

January 04, 2025

I will recommend Ray Laks to my friends. Very painless transaction. Easy to deal with and friendly staff. More

by Aika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Jan 06, 2025 -

Ray Laks Honda responded

We appreciate your business and look forward to serving you again, Aika! Thanks from the Ray Laks Honda Team.

January 04, 2025

I recently had my vehicle at your dealership. in the service dept . I would like to state the staff was friendly and professional. They are quite easy to deal with and listen to my questions and c More

by traceyhaffner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in service
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Jan 06, 2025 -

Ray Laks Honda responded

Tracey, Thank you for the glowing review! We're delighted to hear that Rick and our Ray Laks Honda team provided such excellent service. We appreciate your recommendation and look forward to serving you again in the future!

January 03, 2025

Service department has been very good about being punctual with repair scheduling. Good communication including vehicle inspection videos. More

by dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Jan 03, 2025 -

Ray Laks Honda responded

Dave, we're glad to hear that our service department at Ray Laks Honda has been meeting your expectations with punctuality and communication. Thanks for sharing your experience! We look forward to welcoming you back soon!

January 03, 2025

Roy is always super helpful and friendly. They are quick and good at what they do More

by molly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
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Jan 04, 2025 -

Ray Laks Honda responded

Hi Molly! Thank you for choosing Ray Laks Honda and leaving us a review. Roy and the team are here to assist you with any future needs. Drive safe!

January 01, 2025

I have always had my car repaired at Ray Lak’s, staff is always friendly and helpful. I believe when you buy a car you also buy the dealership for their future service needs. More

by SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Jan 02, 2025 -

Ray Laks Honda responded

Thank you for your continued trust in Ray Laks Honda! We look forward to assisting with all your future needs!

January 01, 2025

The staff at Ray Laks Honda are all very customer focused. The service department staff are friendly, knowledgeable and efficient. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Dickey
Report | Print
Jan 02, 2025 -

Ray Laks Honda responded

Your kind words mean a lot to our team, Nancy! We look forward to providing you the same level of service for years to come. Thank you again from all of us at Ray Laks Honda!

December 31, 2024

Efficient, courteous, accommodating . That says it all for me. Thank you very much. So there. More

by pattlc17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Dec 31, 2024 -

Ray Laks Honda responded

Thanks a million! Your kind words mean a lot to us. We're here for you at Ray Laks Honda if you need anything else!

December 30, 2024

Love the service department. Friendly, great customer service, delivered car in the estimated time given. More

by lttlecoach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Dec 31, 2024 -

Ray Laks Honda responded

It's wonderful to hear that you had a positive experience with our service department at Ray Laks Honda! Thank you for highlighting the friendly customer service and timely delivery. We look forward to serving you again in the future!

December 29, 2024

Took my CRV for service - car was bought at Ray Laks so qualifies for VIP service - this made no difference to getting an appointment, waited over 2 weeks and got same appointment I could have picked mysel More

by keithsbt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
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Dec 31, 2024 -

keithsbt responded

I googled how to calibrate the TPMS. The service I got Was good. Just disappointed in the shortcomings of the so-called “VIP club” I will be back for next oil change and hopefully all will be good.

Jan 02, 2025 -

Ray Laks Honda responded

Hi Keith, I'm glad to hear you're open to coming back for your next oil change, and we look forward to providing you with a much better experience on your next visit! If you need anything else or wish to address any further concerns, feel free to reach out to me. Thank you, Richard Scheck Service Manager rscheck@lithia.com

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