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Ray Laks Honda

Orchard Park, NY

Overview
Reviews
Vehicles
4.9
465 Reviews
Call Dealership (716) 844-6051

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 465 reviews

December 26, 2024

They are friendly and affable over all. Been a customer for near 20yrs and they have been able to work with me every time. 5 cars now. Service center is accurate, timely, and direct More

by Raven the Maven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Singh, James in Service Desk
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Dec 26, 2024 -

Ray Laks Honda responded

Thank you, Raven, for being a loyal customer of Ray Laks Honda for nearly 20 years! We're very glad to hear that our team has consistently provided friendly service and accurate service. We appreciate your feedback about the phone service and will work on improving it. Looking forward to serving you again in the future and earning that fith star!

December 25, 2024

Friendly knowledgeable staff. Job well done. Courtesy ride driver and billing clerk were very friendly. More

by jaearsing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember
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Dec 26, 2024 -

Ray Laks Honda responded

It make us smile to hear that our team at Ray Laks Honda provided you with a friendly and knowledgeable experience. It's great to know the courtesy ride driver and billing clerk also made a positive impression. Thank you for your feedback and see you next time! 🚗💨

December 24, 2024

Great job, constantly keep one informed of the progress with your vehicle Coffee is great More

by Greid58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Dec 24, 2024 -

Ray Laks Honda responded

Thank you for the positive feedback about our service. We also love knowing you enjoyed our coffee, too. Feel free to stop by Ray Laks Honda if you ever have questions or need our assistance. We'd be happy to serve you more cups of great-tasting joe! 😉☕🚗

December 23, 2024

I have been a ray Laks customer for years have always been treated very well very professional More

by Denniscarlinjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Dec 23, 2024 -

Ray Laks Honda responded

We appreciate your loyalty and trust in Ray Laks Honda over the years, Dennis. We look forward to serving you for years to come. Happy holidays and safe travels! 🚗🎄⛄🎁

December 22, 2024

Always helpful to me. Always polite and knowledgeable. My favorite place to take my car. More

by Colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
Report | Print
Dec 23, 2024 -

Ray Laks Honda responded

It's honor to be your favorite place to go when you're in need of assistance with your car, Colleen. Thank you for continuing to choose Ray Laks Honda. We look forward to serving you again for years to come!

December 22, 2024

The employees are always professional. The only negative comment is the cost of each service. I can go to many other service providers and have it cost me a fraction of the price. More

by Alyssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in service
Report | Print
Dec 23, 2024 -

Ray Laks Honda responded

Thank you for your feedback on our team's professionalism at Ray Laks Honda. We understand that service costs are a concern and appreciate your input, as it helps us improve. If there's anything specific you'd like to discuss, feel free to reach out, Alyssa!

December 22, 2024

Always a pleasure to come to Ray Laks because I know I'll have the best service experience possible with knowledgeable techs and wonderful customer service. More

by twilightpulsar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Dec 23, 2024 -

Ray Laks Honda responded

Thank you for sharing your positive experience with us at Ray Laks Honda! We're delighted to know our knowledgeable techs and customer service team continue to meet your expectations. We look forward to serving you again in the future!

December 21, 2024

Very accommodating. Got me an appt at short notice for a NYS INSPECTION! Great to deal with. More

by Crazycat lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick the manager, William Wertheim
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Dec 23, 2024 -

Ray Laks Honda responded

We're happy to have been able to serve you on short notice and met your expectations! Thank you for visiting Ray Laks Honda, and we look forward to next time!

December 20, 2024

Communication was excellent, the repair was speedy, and the service department was honest about the work performed. Ray Laks does great work and I'll be back! More

by mike s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Dec 20, 2024 -

Ray Laks Honda responded

That's what we love to hear! Thank you for your feedback and support. We look forward to your next visit to Ray Laks Honda. Until next time, we wish you happy holidays and safety on the road, Mike!

December 19, 2024

they did a great job and kept me fully informed along the way. It was greatly appreciated More

by sshedler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Dec 19, 2024 -

Ray Laks Honda responded

That's what we love to hear. Thank you for your feedback. It's great to know we served you well and hope you'll visit us again soon at Ray Laks Honda!

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