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Ray Laks Honda

Orchard Park, NY

Overview
Reviews
Vehicles
4.9
465 Reviews
Call Dealership (716) 844-6051

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 465 reviews

November 06, 2024

My sales person (Victoria) was vary helpful and informative. The whole process was very smooth. More

by Thomasdaley1079@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria , William Wertheim
Report | Print
Nov 07, 2024 -

Ray Laks Honda responded

Thank you, Thomas, for sharing your experience! We're so glad to hear that Victoria made everything smooth and informative for you. 😊 Making the process easy and enjoyable is what we’re all about. Congrats on your purchase, and we’re here at Ray Laks Honda whenever you need us!

November 05, 2024

Service department was excellent! Very customer focused and explained everything. Clean comfortable waiting area, overall very nice. More

by Jkdesing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 07, 2024 -

Ray Laks Honda responded

Thank you so much for the kind words! We're glad to hear you had a great experience with our service department and felt comfortable in the waiting area. Making sure our customers are well taken care of is what we aim for, and it’s great to know we hit the mark for you. 😊 Looking forward to seeing you again at Ray Laks Honda!

November 05, 2024

Great service department- easy to schedule appointments and it is nice to have updates throughout the wait time More

by wiz1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 07, 2024 -

Ray Laks Honda responded

Thank you for leaving us a review. It's great to hear that our service department at Ray Laks Honda made scheduling and updates convenient for you. Thank you for sharing your experience!

November 04, 2024

They did a great job of changing the oil and rotating the tires for my CR-V. More

by Riccobuono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 04, 2024 -

Ray Laks Honda responded

Thank you for the kind words! We’re so glad to hear that our team did a great job with your oil change and tire rotation. It’s always our goal to keep your CR-V in top shape! If there’s anything else you need, don’t hesitate to reach out. Safe travels, and we look forward to seeing you next time at Ray Laks Honda!

November 04, 2024

Vicki was a great salesperson! Alex made the deal easy! Great vehicle at a great price! More

by Big Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Suchan
Report | Print
Nov 04, 2024 -

Ray Laks Honda responded

Thank you for the awesome feedback and congratulations on your new car! We’re glad to hear that Vicki and Alex made your experience easy and enjoyable. If you need anything else, don’t hesitate to reach out to us at Ray Laks Honda. Enjoy your new ride!

November 04, 2024

Lee Rhinebarger is an excellent customer service person. He is extremely knowledgeable, helpful and accommodating to our customer needs. Also he, the management and financial people worked hard to give us a More

by Williampjohnson15Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Rhinebarger. , William Wertheim
Report | Print
Nov 04, 2024 -

Ray Laks Honda responded

Thank you so much for the wonderful feedback, William! We’re happy to hear that Lee provided such excellent service and went above and beyond to meet your needs. We truly appreciate your kind words and look forward to serving you again in the future at Ray Laks Honda. Thanks again!

November 04, 2024

Great experience! I would definitely buy from them again! They made everything so easy! One happy customer! Vicky and Alex were great! More

by bhornquist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Suchan was great, William Wertheim
Report | Print
Nov 04, 2024 -

Ray Laks Honda responded

Thank you so much for your kind words! It's great to know that you had a positive experience, and that Vicky and Alex made everything easy for you. Your satisfaction means the world to us, and we can’t wait to help you again in the future. Enjoy your new vehicle, and thanks for being a happy customer!

November 04, 2024

Been leasing from Ray Laks for decades and always find them to be helpful and courteous. More

by amywho104
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Schuh
Report | Print
Nov 05, 2024 -

Ray Laks Honda responded

Thank you so much, Amy, for your loyalty to Ray Laks Honda over the years! We’re happy to hear that you’ve consistently had a helpful and courteous experience with us. It means a lot to have earned your trust for decades. If there’s ever anything you need, don’t hesitate to reach out. Looking forward to serving you for many more years to come!

November 04, 2024

My best experience in over 30 years of buying a vehicle. Alex and Bri were excellent to work with and were fully cooperative and helpful in every aspect that was needed. I highly recommend this dealership e More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex and Bri
Report | Print
Nov 05, 2024 -

Ray Laks Honda responded

Thank you so much, Dave, for your feedback! We’re honored to hear this was your best car-buying experience in over 30 years! Your recommendation means the world to us, and we’re here anytime you need assistance. Enjoy your new vehicle, and thanks again for choosing Ray Laks Honda!

November 03, 2024

Service was excellent, work was done in a timely manner. Service advisor kept me up to date on work progress. More

by Slowdancer1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 04, 2024 -

Ray Laks Honda responded

Thank you for the great review! We're so glad to hear that you had an excellent experience and that everything was done on time. It’s also wonderful that our service advisor kept you informed throughout the process. If you need anything else, don’t hesitate to reach out to us at Ray Laks Honda. 🚗💨

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