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Ray Laks Honda

Orchard Park, NY

Overview
Reviews
Vehicles
4.9
464 Reviews
Call Dealership (716) 844-6051

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 464 reviews

November 01, 2024

Great dealer and service department 1st oil change they did a full vehicle inspection. Polite and courageous customer service More

by Rcolmera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Nov 04, 2024 -

Ray Laks Honda responded

Hello! Thank you for sharing your positive experience with Ray Laks Honda! We're glad to hear our team provided thorough service and excellent customer care. We look forward to serving you again in the future!

Nov 04, 2024 -

Ray Laks Honda responded

Hello! Thank you for sharing your positive experience with Ray Laks Honda! We're glad to hear our team provided thorough service and excellent customer care. We look forward to serving you again in the future!

November 01, 2024

I really appreciate the excellent customer service, The waiting area was very clean and there were snacks and drinks available. I loved the video of my car and how it showed me exactly what they serviced. More

by magemageeematthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Coric, William Wertheim
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Nov 04, 2024 -

Ray Laks Honda responded

Thank you for sharing your experience with us! It makes us smile to hear that our customer service and amenities met your expectations. It's great to know the video of your car's service was helpful too! If you have questions or need any future service for your car, we will have more snacks and drinks ready for you!

November 01, 2024

So far I am pleased with the service that I’ve had on my 24 Honda CRV Hybrid More

by eelore55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 04, 2024 -

Ray Laks Honda responded

That's great to hear! You are warmly welcome to stop by again at Ray Laks Honda in the future for any future service your CRV may need!

November 01, 2024

Brandon our sales rep was very knowledgeable and was able to answer all our questions More

by mkendron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Khoury ##### 5 Star
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Nov 04, 2024 -

Ray Laks Honda responded

Thank you for your review and kind words about Brandon. The Ray Laks Honda team is here for ya if you need anything down the road!

November 01, 2024

Greeted immediately by Service Rep. explained the process.and how long it will take. Waited in very clean waiting area. Car was done early and service manager explained what was done More

by Kmccar4420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Nov 04, 2024 -

Ray Laks Honda responded

Thank you for sharing your experience with us at Ray Laks Honda! We're glad to hear that our team provided prompt and courteous service, and that the waiting area met your expectations. We appreciate your feedback and look forward to serving you again in the future!

October 31, 2024

The agents are all very kind and professional. Everyone smiles and speaks to you, even though they are not directly working with you. I was so impressed by this dealership, and more specifically, More

by Swingo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Manney, William Wertheim
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Oct 31, 2024 -

Ray Laks Honda responded

We're very happy to hear about your positive experience with Christopher and the team! It's wonderful that their professionalism and friendliness made such an impression. Enjoy both of your new vehicles, and thank you for choosing Ray Laks Honda again! We're here for you if you need anything else!

October 31, 2024

Cordial, friendly and quality service. Easy to make appointment on their website. The video assessment sent to my phone while I waited was assuring. More

by Jedmed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley
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Oct 31, 2024 -

Ray Laks Honda responded

We appreciate your positive review and look forward to providing you more five-star experiences in the future at Ray Laks Honda!

October 30, 2024

Always busy but very efficient at serving the customers. Waiting room is cozy and friendly. More

by JDZ817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Oct 30, 2024 -

Ray Laks Honda responded

Thank you for your compliment regarding our cozy and friendly waiting area! We're glad to know you had a pleasant experience with us at Ray Laks Honda and look forward to serving you again!

October 29, 2024

Always get prompt service and staff is always friendly and helpful. Bought our car here and always bring it back for service. More

by tierneys646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Oct 30, 2024 -

Ray Laks Honda responded

Hello! Thank you for your continued trust in Ray Laks Honda! We're pleased to hear that our team consistently provides friendly and helpful service. We look forward to serving you again soon!

October 28, 2024

Very clean and professional environment. I have been very pleased overall. That's more than 15 words. More

by Amya1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Oct 28, 2024 -

Ray Laks Honda responded

It's great to hear you enjoyed the clean and professional environment at Ray Laks Honda. Thanks for sharing your experience with us! We hope you'll visit us again soon!

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