
Ray Laks Honda
Orchard Park, NY
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The staff is always friendly. The waiting room is always clean and comfortable. Sometimes wait is too long, but I guess that's because their always busy because they do such a g The waiting room is always clean and comfortable. Sometimes wait is too long, but I guess that's because their always busy because they do such a good job. More
I really appreciate the excellent customer service, The waiting area was very clean and there were snacks and drinks available. I loved the video of my car and how it showed me exactly what they serviced. waiting area was very clean and there were snacks and drinks available. I loved the video of my car and how it showed me exactly what they serviced. More
Greeted immediately by Service Rep. explained the process.and how long it will take. Waited in very clean waiting area. Car was done early and service manager explained what was done explained the process.and how long it will take. Waited in very clean waiting area. Car was done early and service manager explained what was done He was very polite and and responsive More
Cordial, friendly and quality service. Easy to make appointment on their website. The video assessment sent to my phone while I waited was assuring. Easy to make appointment on their website. The video assessment sent to my phone while I waited was assuring. More
The agents are all very kind and professional. Everyone smiles and speaks to you, even though they are not directly working with you. I was so impressed by this dealership, and more specifically, Everyone smiles and speaks to you, even though they are not directly working with you. I was so impressed by this dealership, and more specifically, with my agent, Christopher M, I went back and bought a second vehicle! More