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Ray Laks Honda

Orchard Park, NY

4.9
464 Reviews

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 464 reviews

September 21, 2024

Pleasant interaction with staff reception and mechanic. Waiting room is clean and comfortable. Staff explained matters clearly More

by kelleykennedy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Sep 23, 2024 -

Ray Laks Honda responded

Thank you for the positive feedback, Kelley! We're glad to hear that our team at Ray Laks Honda provided a pleasant experience and clear communication. We appreciate your support! If you need anything in the future, feel free to give us a shout!

September 21, 2024

Very satisfied with both the service and sales departments at Ray Laks Honda. They treat me as a valued customer, they know that very rarely do we get a second chance to make a good first impressi More

by Ray S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Dickey , William Wertheim
Sep 23, 2024 -

Ray Laks Honda responded

We're glad to hear that you felt valued and appreciated by our service and sales teams at Ray Laks Honda. Your kind words about our loyalty, compassion, and professionalism mean a lot to us. Thank you, and we hope to serve you again!

September 19, 2024

Everyone was so professional and courteous. . I would recommend my family and friends..,and I will bring my car again for servicing More

by Ladydee1916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oh my .. I don’t remember , William Wertheim
Sep 20, 2024 -

Ray Laks Honda responded

Thank you for the recommendation! We're glad to hear that our team at Ray Laks Honda provided professional and courteous service. We look forward to seeing you again for your car servicing needs!

September 19, 2024

Oil change and tire rotation were completed professionally and documented by a video. Personnel was kind and thorough More

by Elmo2370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Sep 19, 2024 -

Ray Laks Honda responded

Thank you for your feedback! We're pleased to know our team provided professional service and thorough documentation for you. Visit us again anytime at Ray Laks Honda!

September 19, 2024

I came in to get my car inspected only to find out that my appointment was actually the day before. It was no sweat they still took me in and gave me an estimate of an hour and a half to complete my inspec More

by JASONJNAGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Sep 19, 2024 -

Ray Laks Honda responded

Hi Jason. It's great to hear our team could accommodate you and provide efficient service. Thanks for sharing your experience. If you need anything in the future, you can always give the Ray Laks Honda team a shout!

September 19, 2024

Very courteous and professional; good at keeping customers informed and strive to keep customers happy More

by cjurusik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Sep 19, 2024 -

Ray Laks Honda responded

Thank you for choosing Ray Laks Honda and sharing such kind words about us. We're happy to know you felt informed and treated with courtesy by our team, and we look forward to providing you with that same level of experience every time you visit!

September 19, 2024

Very professional, timely and done right. Service dept. treated me like I their best customer and service my car received was top rated. More

by craig chiavetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Sep 19, 2024 -

Ray Laks Honda responded

Thank you, Craig, for the wonderful feedback! We're glad to hear that our service department at Ray Laks Honda provided top-rated care and treated you like a valued customer. We appreciate your support and hope to serve you again!

September 18, 2024

I had a great experience at Ray Laks Honda! Everyone was very helpful and friendly, beginning with the internet communication, to my salesman to the young man who did the financing! And they More

by beazly11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee Rhinebarger, Karen Haines, William Wertheim
Sep 19, 2024 -

Ray Laks Honda responded

Wow, we're so glad to hear you had a wonderful experience with our team and love your new car! If you have any questions or need help with anything further down the road, just give us a shout. The Ray Laks Honda team is here to help you! Enjoy your new set of wheels!

September 17, 2024

Right from the initial phone contact the staff showed great interest in helping me find the car I was interested in. I never felt swayed or pressured. More

by Mbutlerdpm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee, William Wertheim
Sep 18, 2024 -

Ray Laks Honda responded

Thank you for sharing your feedback! We're glad to hear our team at Ray Laks Honda provided a great experience for you! We look forward to serving you the same level of service next time! Enjoy your new car!

September 17, 2024

Truly a great experience everyone from sales & service were great. My car buying process was simple and honestly enjoyable! Lee was great and made sure my new car had everything I needed & more! More

by MaryD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee (sales), Rick (service)
Sep 18, 2024 -

Ray Laks Honda responded

Thanks a million, Mary! We appreciate your feedback and support. If you need anything in the future, feel free to reach out to us at Ray Laks Honda. We look forward to your next visit, and enjoy your new car!

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