Ray Laks Honda

Purchased new 2018 Honda CRV Brandon Daniels provided excellent service throughout the purchase of out 2018 Honda CRV. He was very diligent and provided ua with answers to all of Brandon Daniels provided excellent service throughout the purchase of out 2018 Honda CRV. He was very diligent and provided ua with answers to all of our questions.. More

Ray Laks continues it's tradition of excellence Ray Laks continues it's tradition of being an outstanding dealership. They are my go-to dealership. After nearly 15 years I would consider no other at Ray Laks continues it's tradition of being an outstanding dealership. They are my go-to dealership. After nearly 15 years I would consider no other at this point. More

Very impressed and couldn't be happier This is my first contact with Ray Laks Honda. I live outside of Rochester NY in the town of Victor. From my first contact with Karen Haines to the a This is my first contact with Ray Laks Honda. I live outside of Rochester NY in the town of Victor. From my first contact with Karen Haines to the actual deal with Bruce and Clayton, I have to say it is a 10 experience. I met the 2 young fellows in the Doll-up area. They were courteous, friendly and very helpful. The car was delivered in like new condition in spite of the fact that it was a 2016 used vehicle. Mr. Bob Levenson also contacted me to ensure that everything went well. I really appreciated everyone's concern at Ray Laks with the purchase and delivery of my car. This is one of 4 cars that I presently own and I am fussy (sometimes to fussy) about all of them. The folks at Ray Laks have a plan and bring the purchase experience all together. Thanks to all of you!! More

Oil change. We always have been very pleased with the service department work. The last two times I have called, I have been disappointed in the how many days bef We always have been very pleased with the service department work. The last two times I have called, I have been disappointed in the how many days before an appointment can be scheduled. The last time they told me it would be 11 days, before an appointment would be available, I was going to have to go to another Honda dealer, because the car needed to be used for a trip on that day. Fortunately they gave me one a day earlier. More

excellent My service was friendly, professional, timely. I was able to have my car brought in for my inspection on the day that I called. Staff in the device de My service was friendly, professional, timely. I was able to have my car brought in for my inspection on the day that I called. Staff in the device department are always excellent and go out of their way to be friendly and accommodating. More

First class No hassles and just friendly dealings. Chuck had us in a new Honda without any back and forth sales pitches that take the fun out leasing a new car. No hassles and just friendly dealings. Chuck had us in a new Honda without any back and forth sales pitches that take the fun out leasing a new car. More

super a super dealership, great service and the service person really knew about the car! the sales person did a super job, and the price was right ! a super dealership, great service and the service person really knew about the car! the sales person did a super job, and the price was right ! More

Easy people to work with We had a good idea of what we wanted and what we thought we were willing to pay. Chuck answered all our questions and provided a lot of information ab We had a good idea of what we wanted and what we thought we were willing to pay. Chuck answered all our questions and provided a lot of information about the vehicle and the buying process. The terms were satisfactory and the process was smooth. More

happy with service and staff The staff are always very friendly and professional. Wait time was adequate, guest waiting room is very nice, clean, etc. I never have a problem wh The staff are always very friendly and professional. Wait time was adequate, guest waiting room is very nice, clean, etc. I never have a problem when scheduling, etc. for my vehicle. Love my Honda! More

friendly and efficient Everyone I dealt with was friendly and patient and I had my new car within 6 hours of walking into the dealership....very efficient service Everyone I dealt with was friendly and patient and I had my new car within 6 hours of walking into the dealership....very efficient service More