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Ray Laks Honda

Orchard Park, NY

Overview
Reviews
Vehicles
4.9
465 Reviews
Call Dealership (716) 844-6051
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3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 465 reviews

February 13, 2025

Even though it was service due to a recall, it was done quickly and efficiently. More

by david_sardina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 14, 2025 -

Ray Laks Honda responded

That's wonderful to hear, David. Thank you for your feedback! If there's anything more we can do for you, feel free to reach out to us at Ray Laks Honda!

February 13, 2025

Very helpful and always professional. I appreciate the extra effort to ensure prompt service! Great job More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Yates
Report | Print
Feb 13, 2025 -

Ray Laks Honda responded

Seeing five-star ratings like yours make our day. Thank you, Kevin, and see you next time! From all of us at Ray Laks Honda.

February 12, 2025

The gentleman at the desk when we first walked in was so respectful and professional. At our age we are a bit out of touch with the latest technology and he actually made me not only at ease but made me sm More

by Rwhit1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I do not know. Wed made an appointment to have the automatic bright/dimming of lights fixed
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Feb 12, 2025 -

Ray Laks Honda responded

Your support means a lot, and we're glad our team could provide a great experience. We're always here to help and look forward to seeing you again in the future at Ray Laks Honda!

February 12, 2025

Service was outstanding as is usual, staff was courteous, Knowlegeable and friendly! An excellent experience. More

by gbbthumper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Feb 12, 2025 -

Ray Laks Honda responded

We're delighted to hear that you had an excellent experience with our courteous and knowledgeable team at Ray Laks Honda! Thank you for your kind words, and we look forward to serving you again in the future.

February 12, 2025

They are accommodating, friendly and helpful. They go out of their way for the customer. More

by kgauch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Feb 12, 2025 -

Ray Laks Honda responded

Thank you so much for leaving us a review. We appreciate your support and look forward to welcoming you back to Ray Laks Honda. 😊

February 11, 2025

Hi. I had a NYS inspection on 2/7/25, my vehicle passed. Thank you for being straightforward and taking accountability for the mishap that occurred More

by Rifles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick s
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Feb 12, 2025 -

Ray Laks Honda responded

Thank you for taking the time to share your feedback. We truly appreciate you recognizing our honesty and taking accountability. Our team is always here to help, and we hope to see you again at Ray Laks Honda.

February 11, 2025

Great service , customer care love the accord and CRV. Need better pricing on clean deal new cars! More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Feb 11, 2025 -

Ray Laks Honda responded

Thank you for reviewing Ray Laks Honda! It was so kind of you to share your experience, Mark. If there's anything else we can help you with, please let us know.

February 08, 2025

The associates were all courteous and efficient while serving the car. They explained what was done to my vehicle during the appointment. More

by Erma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schenk and Jim Coric
Report | Print
Feb 10, 2025 -

Ray Laks Honda responded

Thanks a million, Erma. We love to hear that our team at Ray Laks Honda provided courteous and efficient service. Thank you for sharing your experience with us, and we hope to see you again soon.

February 08, 2025

Customer Service has always been a helpful, positive experience. My concerns have been understood and addressed. More

by Smart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy, William Wertheim
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Feb 10, 2025 -

Ray Laks Honda responded

That's wonderful to hear. Thank you for choosing Ray Laks Honda, and we hope you'll stop by for another visit in the future!

February 06, 2025

Very nice to deal with. Clean waiting room. Prompt service and friendly . That’s all. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Feb 06, 2025 -

Ray Laks Honda responded

Sharon, Thank you for trusting Ray Laks Honda with your business! We strive to provide prompt and friendly service and glad we met your expections. If you need us in the future, feel free to reach out. We're here to help!

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