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Ray Laks Honda

Orchard Park, NY

Overview
Reviews
Vehicles
4.9
466 Reviews
Call Dealership (716) 844-6051

3590 Southwestern Blvd

Orchard Park, NY

14127

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Showing 466 reviews

February 04, 2025

Appointment was easy to book, customer service was fast and efficient. Inspection was done in a timely amount of time. More

by patfest525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All in service department
Report | Print
Feb 04, 2025 -

Ray Laks Honda responded

Thank you for the five stars! If you need anything else at all, feel free to give us a shout at Ray Laks Honda. We're here to help!

February 04, 2025

This dealership always takes great care of me! I needed an inspection and they not only squeezed me in but also took care of a recall. More

by Shannabec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Feb 04, 2025 -

Ray Laks Honda responded

Shannabec, We're delighted to hear that our team at Ray Laks Honda was able to assist you with your inspection and recall needs. Thank you for trusting us with your vehicle, and we look forward to welcoming you back!

February 03, 2025

Friendly and informed service techs, full disclosure and information on service needed and done, prompt notification on completion. More

by mjohengen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt in service dept
Report | Print
Feb 03, 2025 -

Ray Laks Honda responded

Your review means a lot to us. Thank you for your high praise, and we look forward to welcoming you back for more great service at Ray Laks Honda!

February 02, 2025

Dealership is very good. Overseeing ownership is questionably controlling. Owning a Honda feels as though you are paying to be a puppet. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim in service, William Wertheim
Report | Print
Feb 03, 2025 -

Ray Laks Honda responded

Thank you for sharing your thoughts. We're glad to hear that you found the dealership experience at Ray Laks Honda positive, but we appreciate your feedback regarding ownership concerns. If there's anything specific you'd like us to address or assist with, please feel free to reach out!

February 01, 2025

As always greeted and attended to upon arrival. Given prompt service.in estimated time as told. More

by Marbev00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Feb 03, 2025 -

Ray Laks Honda responded

Hi! Thank you for the great review! We appreciate your kind words. Should you ever need anything, please reach out to the Ray Laks Honda team.

February 01, 2025

Professional and courteous staff. Accurate with time estimates in finishing a job. Clean waiting room with nice amenities ( ie, free coffee, snack machine, tv). More

by Ckkennedy028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Feb 03, 2025 -

Ray Laks Honda responded

We're delighted to hear you enjoyed the amenities and service at Ray Laks Honda. Thank you for sharing your positive experience with us! If you need anything else, feel free to give us a shout.

January 31, 2025

They were friendly and knowledgeable about my car. When a problem came up with my battery, they fixed it immediately More

by pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Jan 31, 2025 -

Ray Laks Honda responded

Thanks a million, Pat, for the five stars and positive feedback. We appreciate your support and look forward to welcoming you back to Ray Laks Honda! 🚗💨

January 30, 2025

The service personnel were friendly and professional from the time I drove in for the appointment till the time I went to the cashier’s window: I appreciated the appointment reminders. I particularly liked t More

by Cheektowaga Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Report | Print
Jan 31, 2025 -

Ray Laks Honda responded

We're very pleased to hear that you appreciated the friendly and professional service at Ray Laks Honda, as well as the appointment reminders and video email of your inspection. Thank you for sharing your experience with us! If you have any questions or need anything else at all, feel free to reach out!

January 30, 2025

I am always happy with the professionalism, knowledgeable help i receive from Ray Laks! Thank you! More

by Judith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Jan 31, 2025 -

Ray Laks Honda responded

Thank you, Judith, for your kind words. If we could rate our guests, we'd give you five stars, too. ⭐⭐⭐⭐⭐ We appreciate you doing business with us and look forward to welcoming you back to Ray Laks Honda! 😊

January 29, 2025

Pleasan friendly staff. Nice waiting area. Will be for service. Happy with time it took. More

by Chutrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Wertheim
Report | Print
Jan 29, 2025 -

Ray Laks Honda responded

Thank you for your positive feedback. We appreciate your support and look forward to your next visit to Ray Laks Honda!

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