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8 Reviews of CHEAPERCAR.COM - Service Center
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July 06, 2025
The shield on the front of my Escape came loose. I took it to the shop Saturday morning. I took a book in anticipation of being there for a while. Less than 30 minutes later I was driving away. I took it to the shop Saturday morning. I took a book in anticipation of being there for a while. Less than 30 minutes later I was driving away. Thanks! More
by sjhkoala
Verified CustomerEmployees Worked With
Service writer
July 04, 2025
We’ve been buying our vehicles from Ray Skillman for over 30 years and have always been extremely happy with the quality of product and service we have received. 30 years and have always been extremely happy with the quality of product and service we have received. More
by kathy362
Employees Worked With
Johnny Stewart, Tad Findlay, Curtis Price, DeWayne
March 02, 2021
Called to price getting Rousch parts installed, Service said "talk to parts its best to get them to order". Then parts say's "Just order it online and we will install it". Finally, I get the guy to underst said "talk to parts its best to get them to order". Then parts say's "Just order it online and we will install it". Finally, I get the guy to understand what I want after I hear him talking in the background about how he's "trying to figure out what this guy wants". He says "you need to speak with service to get a price on install". Transfers me again to which nobody answers. I'm literally trying to buy a $1,600 kit for my truck and this is the runaround I get? Laughable at best. More
by Phillip
Employees Worked With
No idea someone in Service and someone in Parts neither who had a clue as to what was happening.
November 18, 2020
Not a place to service your auto they gave me a quote for service that was so inflated wanted to charge $30.00 + for a part from auto zone that cost $9.95 then wanted to charge & 350.00 + to install a new b service that was so inflated wanted to charge $30.00 + for a part from auto zone that cost $9.95 then wanted to charge & 350.00 + to install a new break line. that required me 30 min. to install. There book said it would take 3 hr to install. the hourly rate is $ 125 an hr. Way to much for what was required. More
by Rtreehouse
Employees Worked With
Servie department Manager
September 24, 2020
My daughter purchased a car at Ray Skillman 4 months ago. She had just made the 3rd payment when the car overheated and had to be towed. It was towed to Tom Wood Ford on 96th St. After being checked out we f She had just made the 3rd payment when the car overheated and had to be towed. It was towed to Tom Wood Ford on 96th St. After being checked out we find out it has a crack in the short block. Its a common thing with this model of car. It is a 2014 Fusion. It only had 62,000 miles on it at time of the purchase. My daughter did purchase this car "AS-IS". I attempted to contact the General Manager 2 different times, I would of contacted the sales person but there was not one. And the finance guy that did sell her the car no longer worked in the building. I did not receive any type of response. My daughter knows someone that works at the dealership, she contacted him. After telling him the situation he relayed the message to the GM & also the service manager was informed. My daughter was then told they would replace the short block at their cost, by this third party person. The price they offered her was not at cost, Tom Wood had already quoted a price and it was only $50.00 more. But what is really surprising to me is that after some inquiring we found out that the car in question is still under an extended warranty and will be until 5/2021 or 100,000. I can not figure out why a dealership (Ray Skillman) would sell a car as-is that had been sold as a Certified Pre Owned and still had remaining warranty. Also Ray Skillman has very poor customer service. Not one time did anyone reach out to her to see if they could help. She is a single working mother and needed to be able to get to work and get her child to school. And obviously if someone at the Ray Skillman would of took a minute to really look into it, instead of wanting her to pay have it fixed $(3800.00), they would of found the warranty. Tom Wood Ford has been incredible all along this process. I would highly recommend them. Their service department has went above and beyond. More
by skhenderson209
Employees Worked With
Ashley Haltom
January 24, 2020
Like family This is my third car purchased at Ray Skillman Ford. They always treat me like family. When I'm ready for my next car, I'll reach out to Cornell Wil This is my third car purchased at Ray Skillman Ford. They always treat me like family. When I'm ready for my next car, I'll reach out to Cornell Wilson and Ray Skillman Ford. Thanks for everything - I LOVE my new Fusion. More
by LynnWeathers
Employees Worked With
Josh Hembree , Cornell Wilson, Carrie Freund
January 07, 2020
Great people!! Johnny Stewart was awsome!! His team has hustle. I went to buy a truck from there that I saw on line and it didn't work out. Instead of me leaving unsatisfied Johnny and his team foun has hustle. I went to buy a truck from there that I saw on line and it didn't work out. Instead of me leaving unsatisfied Johnny and his team found me a better truck and I love it!! Thanks guys!! More
by Matzenbacherjake
Employees Worked With
Johnny Stewart, Carrie Freund
