Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ray Skillman Kia West - Service Center

Indianapolis, IN

4.9
49 Reviews
Call Service Center (317) 300-2000

49 Reviews of Ray Skillman Kia West - Service Center

Sort by
June 25, 2025

The communication was poor, not giving any updates until the department is near closing. Went 5 days without transportation waiting for a diagnosis. Repeatedly told the vehicle would be ready so I'm alterin More

by Monicamonee0100
Recommend Dealer
No
Employees Worked With
Ashley
Report | Print
June 25, 2025

I love it when I take my car in for services. James in the services port in exceptionally amazing. I love him so much. We have built a relationship. He's so professional, polite, Always greet me More

by ROXIEPEPPER85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James..Kia Service Area Check In
Report | Print
Jul 18, 2025 -

Ray Skillman Kia West responded

Thank you so much for sharing such wonderful feedback! We’re thrilled to hear that James has made your service visits so special with his professionalism and kindness. Building great relationships with our customers is what we strive for, and it’s clear James truly shines. We’ll be sure to pass along your kind words!

June 25, 2025

I’ve never had a bad experience with this dealership. And the most recent visit was no exception. More

by NESSTYLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jul 18, 2025 -

Ray Skillman Kia West responded

Thank you for your continued trust and kind words! We’re thrilled to hear that every visit, including your most recent one, has been a positive experience. We look forward to serving you again soon!

June 24, 2025

Always pleasant staff and listen to my concerns and place is always clean. Codee is available More

by franklinrox50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jul 18, 2025 -

Ray Skillman Kia West responded

Thank you for the kind words! We’re happy to hear our staff has been pleasant and attentive to your concerns. Keeping the place clean and welcoming is important to us, and we appreciate your continued support.

June 23, 2025

Clean, neat, efficient, and I was greeted immediately and was kept informed. I was treated well. More

by Niceley Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Jul 18, 2025 -

Ray Skillman Kia West responded

Thank you for the wonderful feedback! We're glad to hear you had a clean, efficient, and well-informed experience with us. Providing great service and treating our customers well is always our priority. We appreciate your business and look forward to serving you again!

June 22, 2025

The service was quick and painless. They even washed my car which was exactly what I needed More

by owenssarae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashely
Report | Print
Jul 18, 2025 -

Ray Skillman Kia West responded

Thank you for the awesome review! We're glad we could make your service quick and painless—and that the car wash was the perfect touch. We appreciate your business and can’t wait to see you again!

June 22, 2025

The friendliest and best dealership i e ever worked with and that's why I bought 3 cars here and I only service my cars here despite passing other dealerships on the route More

by Almasri8633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
Report | Print
Jul 18, 2025 -

Ray Skillman Kia West responded

Thank you so much for your loyalty and kind words! We're honored to be your go-to dealership for both buying and servicing your vehicles. It means a lot to us that you choose us despite having other options nearby. We look forward to continuing to provide you with the best service possible!

June 20, 2025

I had two parts come one after the other about 3 weeks apart. I had waited too long after the second part arrived, over 3 weeks, to schedule and they sent part umber one back. So More

by DAN.KOLLER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, also a woman named L-something
Report | Print
June 19, 2025

The service was really great. They took my car back right away and I only had to wait a little more than an hour for my truck. I like that they also vacuum the front of the car. More

by kimsnow112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Jul 18, 2025 -

Ray Skillman Kia West responded

Thank you for the great feedback! We're glad to hear your service visit was quick and efficient, and that the little touches—like vacuuming—made a difference. We appreciate your business and look forward to seeing you (and your truck) next time!

June 19, 2025

I have been going to them here very often and they have been nothing but good to me and Kia! I appreciate all they have done for me! More

by MISSJOY.JG.JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Miller and Melissa
Report | Print
Jul 18, 2025 -

Ray Skillman Kia West responded

Thank you for your continued support! We're so glad to hear that you and your Kia have had great experiences with us. It truly means a lot to have loyal customers like you, and we appreciate the kind words. We’re always here if you need anything!

1
2
3
...
5