Ray Skillman Northeast GMC

amazing customer experience my sales consultant David Schimmel was excellent. he moved me through the process very smoothly without any issues and in a timely manner. David was my sales consultant David Schimmel was excellent. he moved me through the process very smoothly without any issues and in a timely manner. David was very knowledgeable on the vehicles too. i would buy another car from Dave again. More

Rayskillman family I started out at the buy here pay here many years ago and the family at this dealership helped me purchase my first ever new car in 2013. When an unfo I started out at the buy here pay here many years ago and the family at this dealership helped me purchase my first ever new car in 2013. When an unfortunate accident had me looking for another car, I knew where I was going and who would help me. Kathy Pancake once again put me in the exact car I wanted. Thank you Kathy. Thank you Rayskillman More

I had my 2010 Chevy Equinox serviced by your service departm I was very pleased with the service department and their staff. Jason Parker took care of things and he called me to inform me of the problem and gav I was very pleased with the service department and their staff. Jason Parker took care of things and he called me to inform me of the problem and gave me an estimate. The vehicle was fixed and ready when he indicated. I even got a courtesy ride home when I left the vehicle. I would recommend their service department and will use them again if the need arises. Thanks for the great service. More

Good Job Jason does a great job from the time I arrive till I leave. He keeps me updated throughout the process and he gets me in and out in a timely manner. Jason does a great job from the time I arrive till I leave. He keeps me updated throughout the process and he gets me in and out in a timely manner. More

Great Service David Schimmel did an excellent job getting our family into our desired vehicle. He was a pleasure to work with, and we appreciate his hard work. David Schimmel did an excellent job getting our family into our desired vehicle. He was a pleasure to work with, and we appreciate his hard work. More

Customer service Tyler phillips was very helpful and informative. He is kind and polite and wasn't trying to push a sale. He was friendly and made me feel comfortable. Tyler phillips was very helpful and informative. He is kind and polite and wasn't trying to push a sale. He was friendly and made me feel comfortable. He is very good at his job Joe was very nice and polite. Bothmen are very good at their job and I would recommend them to anyone More

Finally a purchase Have been shopping for a different car for a couple of months-hearing you can't get this or that. I told each dealership what I could afford but to no Have been shopping for a different car for a couple of months-hearing you can't get this or that. I told each dealership what I could afford but to no aval. At Ray Skillman Buick-I got to test drive a car by myself without any pressure.. I told them what I could pay for the 07 Honda Civic(blue) m/t that I could afford-they accepted and the rest is history.Love my car-Great job-Gary Dean and the finance guy that I saw... More

Easy as123 No problems with servic excellent customer service prompt and no gimmicks I definitely would recommend these guys to a friend . My experience was No problems with servic excellent customer service prompt and no gimmicks I definitely would recommend these guys to a friend . My experience was easy as123 More

Service Excellence! I purchased my 2016 Encore at this dealership and have always gone here for service. Never have I left the service department feeling anything less t I purchased my 2016 Encore at this dealership and have always gone here for service. Never have I left the service department feeling anything less than wonderful! The employees are all excellent representatives of what customer service should be. Jay Street took care of me when i came in for an oil change this time. Every time i come I am greeted as soon as i get out of my car, I'm treated extremely well, the staff are always friendly and attentive and I'm always walked to the exit by a staff member. This team knows how to treat customers. Thanks so much! More

Never going back. I requested a service appointment online, for which I was later called to confirm. The lady had all the details about my vehicle: GMC Sierra 2500HD, D I requested a service appointment online, for which I was later called to confirm. The lady had all the details about my vehicle: GMC Sierra 2500HD, Duramax. She said it would not take more than 30 minutes for the engine air filter to be replaced. So I confirmed the appointment. During my service, Tony, a service consultant came to talk to me about the service. He asked why I wanted my air filter changed, many times. As well as berating me on my decision to get my GMC truck serviced at a GMC dealer. I explained that I prefer having my vehicle serviced at a proper dealership, and the service to be done every six months. He did not like that response, and keep berating me with the same questions. To end this conversation he said that dealership does not have a diesel mechanic, so they don't work on diesels. When I asked him why he was treating a paying customer so poorly, he went back to his questioning. Keep in mind, I just wanted my engine air filter replaced, you do not need a diesel mechanic to do it, any mechanic can replace it. He said it would take two hours to get my air filter from the airport, as the part was not kept in stock. My vehicle is a 2005 GMC Sierra k2500 HD. I was informed during the appointment confirming phone call that they had the part, and the service would take half an hour. The service ended up taking over three hours, 190 minutes to be exact. During that 190 minute wait, I approached Tony to check the status of my vehicle, he ignored me. Tony was rude and unprofessional the entire time I was at the dealership. At the end of the appointment, as I was paying, I asked him why the dealership sold diesel GMC's, but did not work on them. He ignored me, once again. More