Ray Skillman Northeast GMC

Purchased 2017 Sierra crew cab David Schimmel provided information on a new 2016 Sierra, describing features under the hood and in the cab along with a tip on how to use the back up David Schimmel provided information on a new 2016 Sierra, describing features under the hood and in the cab along with a tip on how to use the back up camera to hook up to a trailer. Joe Hulsey, team lead, helped by getting some additional information including a trade in value range for our 2008 Tahoe. We left RSNE then came back another day. After finding out from Dillon Ruggles that the 2016 Sierra didn't have the towing capacity we wanted, we bought a 2017 Sierra 1500 crew cab with full tow package. More

this was a great car buying experience Jacob really helped . Made it very easy.my brothers had talked me into going here I see why.great service..thanks.Jacob best salesman to worth with.great job. Made it very easy.my brothers had talked me into going here I see why.great service..thanks.Jacob best salesman to worth with.great job. More

great work came in for oil change. Had to wait awhile, but didn't mind since they told me ahead of time that they were very busy and would get to me as soon as came in for oil change. Had to wait awhile, but didn't mind since they told me ahead of time that they were very busy and would get to me as soon as possible. I sat back and enjoyed their coffee, rolls and television. More

Wonderful experience with the service department Each and every time I visit the service department I am never there for a long period of time there's great customer service throughout the area. Jas Each and every time I visit the service department I am never there for a long period of time there's great customer service throughout the area. Jason Parker is an awesome service representative. More

"Patient and Caring" The customer service that I received, at Ray Skillman Northeast Buick GMC, far exceeded my expectations. Sales associate, Kathy Pancake is the best, a The customer service that I received, at Ray Skillman Northeast Buick GMC, far exceeded my expectations. Sales associate, Kathy Pancake is the best, at what she does, and I am deeply grateful for her passion for helping others. Kathy Pancake shatters the myth of the "Stereotypical Car Salesperson". Kathy is patient, kind, and trustworthy. I would also like to acknowledge Tony Dryer patience, and communicating his knowledge, in a thorough way, for me to understand. Ray Skillman Northeast Buick GMC makes you feel like family, not just a customer! More

Service on my used car purchase. I can report that warranty work was done and appears to have corrected the issue. To that end, I am very pleased. I was provided a loaner vehicle of w I can report that warranty work was done and appears to have corrected the issue. To that end, I am very pleased. I was provided a loaner vehicle of which I was happy to receive. My service advisor, Jason Parker, was very communicative and kept me notified of the progress in a very timely fashion. I am very satisfied up to this point. More

Customer service I would like to thank the employees at Ray Skillman for their courtesy and kindness. I would personally like to thank Keith Cooper for his professiona I would like to thank the employees at Ray Skillman for their courtesy and kindness. I would personally like to thank Keith Cooper for his professionalism and overall good customer service!! More

Repair of front end damage Fair estimate and ordered parts quickly. Appt for repair was sooner then I thought possible They loaned me a car which saved me time and money. Fair estimate and ordered parts quickly. Appt for repair was sooner then I thought possible They loaned me a car which saved me time and money. Repair was done in less than two days. Friendly employees and the car looks great. More

Great Service Department & Sales Staff! Just had my 2015 Buick Encore in for an oil change and tire rotation and as always everything was done to my satisfaction! Jason is great. Also talk Just had my 2015 Buick Encore in for an oil change and tire rotation and as always everything was done to my satisfaction! Jason is great. Also talked with Tony Dyer and Sean Beck about a couple of small scrapes it had gotten and they coordinated getting an estimate for the touch ups that are needed so I didn't have to make a second trip to the dealership. I've never had a bad experience with any employee or the work done on my auto at this dealership! Super service and Terrific employees! More

Excellent Customer Service Jason is so kind and caring, explains things very well and tries to find solutions for servicing issues. I think we need to buy a super sized can of Jason is so kind and caring, explains things very well and tries to find solutions for servicing issues. I think we need to buy a super sized can of the electric degreaser in case our car strands us again, but Jason, he's great!! (And so is the female mechanic there at Skillman, so kudos to her!) More