Ray Skillman Northeast GMC - Service Center

I had my 2010 Chevy Equinox serviced by your service departm I was very pleased with the service department and their staff. Jason Parker took care of things and he called me to inform me of the problem and gav I was very pleased with the service department and their staff. Jason Parker took care of things and he called me to inform me of the problem and gave me an estimate. The vehicle was fixed and ready when he indicated. I even got a courtesy ride home when I left the vehicle. I would recommend their service department and will use them again if the need arises. Thanks for the great service. More

Good Job Jason does a great job from the time I arrive till I leave. He keeps me updated throughout the process and he gets me in and out in a timely manner. Jason does a great job from the time I arrive till I leave. He keeps me updated throughout the process and he gets me in and out in a timely manner. More

Service Excellence! I purchased my 2016 Encore at this dealership and have always gone here for service. Never have I left the service department feeling anything less t I purchased my 2016 Encore at this dealership and have always gone here for service. Never have I left the service department feeling anything less than wonderful! The employees are all excellent representatives of what customer service should be. Jay Street took care of me when i came in for an oil change this time. Every time i come I am greeted as soon as i get out of my car, I'm treated extremely well, the staff are always friendly and attentive and I'm always walked to the exit by a staff member. This team knows how to treat customers. Thanks so much! More

Never going back. I requested a service appointment online, for which I was later called to confirm. The lady had all the details about my vehicle: GMC Sierra 2500HD, D I requested a service appointment online, for which I was later called to confirm. The lady had all the details about my vehicle: GMC Sierra 2500HD, Duramax. She said it would not take more than 30 minutes for the engine air filter to be replaced. So I confirmed the appointment. During my service, Tony, a service consultant came to talk to me about the service. He asked why I wanted my air filter changed, many times. As well as berating me on my decision to get my GMC truck serviced at a GMC dealer. I explained that I prefer having my vehicle serviced at a proper dealership, and the service to be done every six months. He did not like that response, and keep berating me with the same questions. To end this conversation he said that dealership does not have a diesel mechanic, so they don't work on diesels. When I asked him why he was treating a paying customer so poorly, he went back to his questioning. Keep in mind, I just wanted my engine air filter replaced, you do not need a diesel mechanic to do it, any mechanic can replace it. He said it would take two hours to get my air filter from the airport, as the part was not kept in stock. My vehicle is a 2005 GMC Sierra k2500 HD. I was informed during the appointment confirming phone call that they had the part, and the service would take half an hour. The service ended up taking over three hours, 190 minutes to be exact. During that 190 minute wait, I approached Tony to check the status of my vehicle, he ignored me. Tony was rude and unprofessional the entire time I was at the dealership. At the end of the appointment, as I was paying, I asked him why the dealership sold diesel GMC's, but did not work on them. He ignored me, once again. More

helpful, courteous, professional, Jason Parker very good Jason was great as usual. Very helpful and efficient. Made the service affordable. Very professional. Worked hard to get my vehicle back to me the sam Jason was great as usual. Very helpful and efficient. Made the service affordable. Very professional. Worked hard to get my vehicle back to me the same day. More

Great service It is nice when a service team truly understands how to provide good service. This team always makes sure my needs are met and are patient with my sch It is nice when a service team truly understands how to provide good service. This team always makes sure my needs are met and are patient with my scheduling needs. More

Great Job My appointment was on time. My oil change was done in a very timely manner. The person doing the oil change and the person I paid was very friendly. My appointment was on time. My oil change was done in a very timely manner. The person doing the oil change and the person I paid was very friendly. I also bought some touch up paint for my SUV which was in stock. More

Best Service Center this side of the Mississippi The service techs and managers at Ray Skillman,Buick/GMC on Washington Street bend over backwards to provide you timely, professional service. From sc The service techs and managers at Ray Skillman,Buick/GMC on Washington Street bend over backwards to provide you timely, professional service. From scheduling to loaner vehicle, they will do what ever is necessary to fix any problem of a service nature. Well done with many thanks. More

great customer service great service with the attendant his knowledge of my vehicle was on point I felt at ease knowing my vehicle was in the hands of you guys Thanks !!! t great service with the attendant his knowledge of my vehicle was on point I felt at ease knowing my vehicle was in the hands of you guys Thanks !!! this is my service center for now on. More

EXCELLENT WORK EVERY TIME I COME IN JASON TAKES CARE OF ME & THE WORK IS DONE RIGHT.WHEN I BUY ANOTHER BUICK,IT WILL BE FROM RAY SKILLMAN BECAUSE OF JASON. THANK Y EVERY TIME I COME IN JASON TAKES CARE OF ME & THE WORK IS DONE RIGHT.WHEN I BUY ANOTHER BUICK,IT WILL BE FROM RAY SKILLMAN BECAUSE OF JASON. THANK YOU JASON More