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Ray Skillman Northeast GMC - Service Center

Indianapolis, IN

4.8
409 Reviews

409 Reviews of Ray Skillman Northeast GMC - Service Center

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October 29, 2015

Splash guards installed I had splash guards installed on my 2015 Encore. They said it would take about 2 hours to install. However, the work was completed in a little over More

by tina
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Parker, Kathy Pancake
Nov 06, 2015 -

Ray Skillman Northeast GMC responded

Thank you for allowing us to "spruce" up your Encore with a functional piece of equipment! We love the way they look too! When you are ready for anything else, just stop in! We are at your service! Thank you for your feedback!

October 24, 2015

White Glove Service!! Had my car towed to a RaySkillman Mitsubishi and was told they could not service it, that's after paying a diagnostic fee and they would not provide m More

by cottent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 06, 2015 -

Ray Skillman Northeast GMC responded

And we appreciate YOU...giving us the opportunity to help you ....AND taking the time to share your experience with everyone! We know we can only judge our performance by the happiness of our customers, so many thanks for letting us know that you left happy and please with your service experience! Safe driving!

September 30, 2015

Great Service and a car wash too. The Service Department always gets my car serviced in a very professional manner. They complete the required service items and then even wash the car More

by Jfonte1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Rafail
Nov 06, 2015 -

Ray Skillman Northeast GMC responded

Thank you for the feedback...we like it when our customers let us know if we meeting their expectations! Safe driving!

August 19, 2015

Rebound The first time I went to the dealership my experience was not so great. However, the second time around they lived up to their reputation! More

by cottent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Carl and Gordon.
Aug 27, 2015 -

Ray Skillman Northeast GMC responded

Thank you for your time in sharing your experience. We know we are not perfect, but we do strive for excellence and try our best to right any wrongs that may occur! We hope that you will continue to have faith in our team and give us more opportunities to make you leave with a smile on your face!

August 18, 2015

The service department was professional and efficient. Everyone that I have dealt with at Ray Skillman has been helpful and professional. The service department is easy to schedule and helpful. They explai More

by MLW
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Rafail, Brandon Zipper
Sep 23, 2015 -

Ray Skillman Northeast GMC responded

Thank you!! We are working hard to achieve excellence in customer service for our service department and we appreciate knowing that your experience was a good one! Thanks again and safe driving!

August 12, 2015

Always a pleasure Having to get your vehicle services is never a pleasure, but having this team of professionals makes it alot easier. Most people come in a little lea More

by csharpnotbflat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Parker
Aug 27, 2015 -

Ray Skillman Northeast GMC responded

Thank you so much for making time to let everyone know about your experience! We appreciate that and hope that you will continue to give us the opportunity to serve you!

June 27, 2015

Best service department in Indianapolis! A huge thank you to Ron Rafail, Buddy Higgins, and Karl Raines. They always provide me a level of customer service that is unmatched, no matter if my More

by giberry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Raines, Buddy Higgins, Ron Rafail
Jul 17, 2015 -

Ray Skillman Northeast GMC responded

We appreciate your feedback on the service department! Our team strives to make every customer experience a great one and its good to hear that you were pleased! Please think of us next time we can be of service! Safe driving!

June 17, 2015

Stranded on 465 I was stranded on a busy interstate, and my car barely made it to the turn off - on a busy Friday, at 3:30. I was approximately 2 hours from home. L More

by anniemarme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Parker
Jul 17, 2015 -

Ray Skillman Northeast GMC responded

Hooray for finding the help you needed in a bad situation! It was a pleasure to have the opportunity to help you become "unstranded"!! We appreciate you taking the time to provide public feedback, it really means a great deal to us that you would do that! Take care and stop in any time you are in the area! Safe driving!

June 12, 2015

Very welcoming and friendly. Great experience from beginning to the end. Will definitely refer my friend and family to this Ray Skillman dealership. Made it very comfortable whil More

by tparrish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Parker
Jul 17, 2015 -

Ray Skillman Northeast GMC responded

We appreciate your sentiments and hope that we can succeed in making every trip you make to our dealership a great one! And thanks for having the confidence in us to send referrals! It means the world to us! Thanks again and safe driving!

June 08, 2015

Minor check up adn repair Very happy with the work the guys did! Everyone was courteous. The job was very simple for them, but of course, worrisome to me! A good job by all! More

by xqpvzsskillman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Rafail
Jul 17, 2015 -

Ray Skillman Northeast GMC responded

Yay! Thanks for letting us know that we did a good job for you! We appreciate the feedback and hope you will come back and see us the next time you need help! Safe driving!