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Ray Skillman Northeast GMC - Service Center

Indianapolis, IN

4.8
409 Reviews

409 Reviews of Ray Skillman Northeast GMC - Service Center

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May 23, 2015

Service Department I can't say enough about the service department. The entire team is outstanding. I was having trouble with my Bluetooth connection and Emily found More

by Luka loves going to Ray's
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Rafail
Jul 17, 2015 -

Ray Skillman Northeast GMC responded

You are special! Thanks for taking the time to let us know that we met your expectations and made your trip to see us worthwhile! We appreciate you!

May 15, 2015

Five Stars across the board Ray Skillman on east washington street has been excellent every time I have used them for service. They have a well maintained and stocked waiting roo More

by ANAPHASEDESIGN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Rafail
May 22, 2015 -

Ray Skillman Northeast GMC responded

Thanks for taking the time to let us know that your experience with us has been a pleasant one! We appreciate you! Safe driving and we will see you soon!

March 28, 2015

Great Service as Usual Came in for an oil change. Greeted right away. Service completed in less than 45 minutes. Always treated with dignity and respect. Would not go anywh More

by wande92760
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Peck
Mar 28, 2015 -

Ray Skillman Northeast GMC responded

Thank you for your feedback, we appreciate you taking the time to let us know about your experience! Safe driving and please come back and see us!

February 12, 2015

great every body cared and they took real good care of me from start to finish. My car stopped on Washington street, they sent a tow. When I got to the deal More

by bboothe50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Rafail
Feb 23, 2015 -

Ray Skillman Northeast GMC responded

Very sorry to hear that you had troubles and glad that we could help you out in a pinch! We appreciate your feedback and hope that you will call on us again if there is anything we can do to help you with your automotive needs! Safe driving!

February 07, 2015

Great service They listened to my concerns & found the problem quickly. I would recommend this service department. Ron is always a pleasure to work with & we'll de More

by mcoil61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Rafail
Feb 23, 2015 -

Ray Skillman Northeast GMC responded

Thank you for taking the time to let us know that you would recommend us to others! It is the only way that we know if we have succeeded in our quest to provide excellent customer service in every department. We appreciate you! Drive safely!

October 09, 2013

Kathy Pancake has gone above and beyond to make sure we are satisfied. She continues to check up on us. She is a great asset to your company! More

by mleigh46163
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Pancake
Oct 14, 2013 -

Ray Skillman Northeast GMC responded

Aww...thanks so much for letting me know that what I do makes a difference! Big hugs! Kathy Pancake

June 03, 2013

Every time I take my car in to the dealer it is always the same, great,friendly,quick,it can't get any better then that and if it does that's cool too More

by Turbo13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Jun 04, 2013 -

Ray Skillman Northeast GMC responded

Thank you for taking the time to give us some feedback. It means alot to us! We appreciate your business and look forward to seeing you next time! Safe Driving!

July 17, 2012

I had a oil change/tire rotation appointment scheduled for 10:30 today. I arrived at the service department at 10:25 to what seemed to be a very busy service department. I was met by a service employee an More

by pchiatt2
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Carrie Hiatt
Jul 27, 2012 -

Ray Skillman Northeast GMC responded

Dear Paul and Carrie, Thank you for your feedback. I would like to apologize for not getting your vehicle service in the time frame you had requested. This is not our normal way of doing business and as Service Manager, I promise this will not happen again. I would like to extend an offer to you for us to take care of your next two (2) oil changes and tire rotations at no charge to you. I will make sure you are given top priority and your wait will be minimal. We value your business and want to make sure you know that. Please call me directly at the dealership to schedule your appointment. Karl Raines, Service Manager Ray Skillman Northeast Buick GMC (317) 351-5100 karl_raines@rayskillman.net

June 25, 2012

The employees were very polite, courtious and helpfull. The timeframe that the service was done in was exceptionally fast, couldn't believe how fast! Keep up the good work guys!!!! More

by joshnshanan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Pancake
Jun 25, 2012 -

Ray Skillman Northeast GMC responded

Thank you very much for your feedback! We strive to make your time with us enjoyable! We appreciate you taking the time to let us know about your experience. Please stop in anytime and let us know how you are doing!

March 15, 2012

I would recommend this dealership because of the staff. They listened to us, went beyond anyone else to provide for us, and we could relate to the gentlemen who helped us. More

by atoner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Schofield, Ron Rafail
Mar 16, 2012 -

Ray Skillman Northeast GMC responded

Thank you so much for your feedback! We appreciate your business, we enjoy helping our customers get what they deserve! Please stop in and see us anytime you are in the area!

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