Ray Skillman West Auto Mall - Service Center

"Wow!" Wow, where do I begin? First, Carla, Glen, Bob, Brandon are top notch in my book. I received information about my 2012 Hyundai Sonata that no one wo Wow, where do I begin? First, Carla, Glen, Bob, Brandon are top notch in my book. I received information about my 2012 Hyundai Sonata that no one would want to hear, "Mr. Pollard, you're going to need a new engine" Carla told me over the phone. My stomach dropped. She informed me that there was no guarantee that the warranty company would cover a new re-manned engine but she would go to work on it, and boy did she. Constant calls giving me updates and providing me a thorough analysis of the situation is what I received. Brandon even stayed a few mintues over his work schedule to go into great detail to what what would need to be done as well. Less than three weeks later I felt like I had a brand new car. My first road trip that following weekend to Michigan and the engined purred all the way. The crew is something else! I've had nothing but pleasant experiences since dealing with the dealership for the past 2 1/2 years. Smokie (my car) and I thank you, Joseph Pollard More

Services Overall I thought my service with my vehicle was done in a timely manner. The workers were really nice and caring. I would recommend anyone to get ser Overall I thought my service with my vehicle was done in a timely manner. The workers were really nice and caring. I would recommend anyone to get services at Hyundai. Overall I am very pleased with Hyundai. More

Collision Repairs Thanks to Kieth & Angie my experience at Skillman Collision Repair Center West was very pleasant. I also wish to Thank all the behind the scene emplo Thanks to Kieth & Angie my experience at Skillman Collision Repair Center West was very pleasant. I also wish to Thank all the behind the scene employees whose labor went into making my car like new again! Thanks to everyone involved, John/// More

Ray Skillman (KIA) Dealership Is The Best! I have purchased a 2013 Kia Sorento SX, 2014 Kia Sorento SXL and leased a 2015 Kia Sorento EX in the past year and a half. Traded the 2013 Sorento fo I have purchased a 2013 Kia Sorento SX, 2014 Kia Sorento SXL and leased a 2015 Kia Sorento EX in the past year and a half. Traded the 2013 Sorento for a 2014 Sorento and the experience for trading was two thumbs up. There was no games, just great trading. Two months later I went back and leased a 2015 Sorento as well. I really enjoy driving both vehicles and fun to drive. I have returned to the dealership for oil changes and tire rotations. The "SALES DEPARTMENT" will go above any others to ensure your visit or buying experience is the BEST. The "SERVICE DEPARTMENT" is above and beyond any dealership I have ever done business with. The service department makes you feel welcome and part of the Ray Skillman family. I drive 5,000 miles per month so I visit them monthly and enjoy every minute I am there. Do you like to be called by name and be treated like a person and not a number? If so visit Ray Skillman Kia West! SALES - Avery Lyons. SERVICE - Robin, Lyndsay & Derrick. FINANCE - Cory. Thank you Sales & Service, Lon S. More

What a great experience at Ray Skillman Mitsubishi West I was very apprehensive to visit the dealership's service department as in the past, I have never had a real good experience at any dealer's service d I was very apprehensive to visit the dealership's service department as in the past, I have never had a real good experience at any dealer's service department. Much to my surprise, first I was greeted by Justin. He took my information in a timely fashion and told me to make myself comfortable. I told him that my wife had a doctor appointment at a nearby office and he said not to worry. A little bit later, a young lady stopped into the lounge to give us an update on our vehicle. Justin came to see how we were doing and then he said that he would drive us to the doctor since the vehicle wasn't finished. He took us and came back when the appointment was over. I think this was great that he would take the time to do this for us. At the end of the day, Justin and the young lady service writer were terrific. They kept us updated on the progress of our vehicle and went above and beyond by helping us make our appointment. Great job and I will return to Ray Skillman Mitsubishi West. I think that must have been Robin. More

service deptment We bought our Kia Soul from this dealership and had the best treatment at a car dealership and service department we ever had. Because we lived out o We bought our Kia Soul from this dealership and had the best treatment at a car dealership and service department we ever had. Because we lived out of town we used another dealership for service. We will not do that again. It is worth the drive to get the kind of treatment we received. More

Hyundai westside We bought our 2011 Sonata here in the fall of 2010. It has been the best car I have ever owned. The dealership treats you like a king. They never try We bought our 2011 Sonata here in the fall of 2010. It has been the best car I have ever owned. The dealership treats you like a king. They never try to push anything on you with service. They have done all of my oil changes, and keep an eye on anything else. I liked Ray Skillman so much that since the Sonata I've bought my wife a 2013 KIA Optima, and my son a 2014 KIA Forte. All just down the street here on the west side. I'm 53, and have never dealt with a better car dealership. More

Carla Lloyd I had our Mazda CX9 for service the other day at the body shop of Ray Skillman West. While returning the loaner they gave me, I forgot to pick up our I had our Mazda CX9 for service the other day at the body shop of Ray Skillman West. While returning the loaner they gave me, I forgot to pick up our V1 radar detector from the loaner. Carla was able to trace me down (I was at the Mazda dealership across the street) and hand me the radar detector. I really appreciate this! When we bought our cx9 back in 2009 Carla was in Mazda service at that time, and she always provided great customer service. Thanks! More

Excellent Have been going to this service center since I first bought my vehicle. Have always been treated well, and they have taken care of any service issue r Have been going to this service center since I first bought my vehicle. Have always been treated well, and they have taken care of any service issue rather quickly and with care. Two thumbs up! More

Great Service!!! Great service. I was told about an hour for an oil change, and tire rotation. 45 minutes flat!! And they appeared really busy. In and out quick with a Great service. I was told about an hour for an oil change, and tire rotation. 45 minutes flat!! And they appeared really busy. In and out quick with a comfy waiting room. Would recommend Ray Skillman Westside Auto mall to anyone who demands above and beyond customer service. Thanks Jeff! More