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Raymond Motor Company

Center, TX

not yet
rated
39 Reviews
Call Dealership (936) 230-5787

301 San Augustine St

Center, TX

75935

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39 Reviews of Raymond Motor Company

June 24, 2026

If I could give a negative review I would on the service department. Left my car over a week and they still can’t seem to get anything done! Multiple calls telling them the same thing! More

by Jaclyn Connolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Print
June 22, 2026

If I could give this negative stars it would be -5 stars. This place is the worst managed dealership I’ve ever experienced. I would rather have service done on my vehicle in a back alley in Tijuana, Mexico t More

by c_connolly92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Print
Jun 23, 2026 -

Raymond Motor Company responded

Jaclyn, we are disappointed to read your review and regret that you remain dissatisfied with your experience. Our team, including dealership management, has spent time discussing your concerns and reviewing the issues you’ve raised. While we understand your frustration, the requested repairs could not be completed as you proposed due to manufacturer guidelines and standards that our dealership is required to follow. We made every effort to assist you within those guidelines and communicated our findings throughout the process. We stand behind the professionalism of our service team and the steps taken to address your concerns. We appreciate your feedback and wish you the best moving forward. – Raymond Motor Company

Jun 23, 2026 -

c_connolly92 responded

First of all this is Chisom, not Jaclyn. Manufacturer guidelines? It takes you a week to understand and be able to comprehend what I’m disgusting and describing after being shown at three different times in person what the actual activator with the back lift gate those are not having anything to do with manufacturing guidelines that is not communicating and understanding what you’re being told or shown. As far as the screen issues, we have multiple Ro’s with screen problems. If the screens are staying on while and after exiting the vehicle and the vehicle being turned off or locked there is an issue. If the vehicle is behind on software updates and you have been told and seen that this vehicle has to be plugged into the computer to get it to take an update, there again is a problem. We won’t even go more on with the other issues. Chisom

Jun 23, 2026 -

Raymond Motor Company responded

As we have notified you a part has been ordered for back hatch. We cannot duplicate other concerns without duplication it is hard to fix. I am sorry you feel as you do as that is not our desire. All of our customers are important to us.

Jun 23, 2026 -

c_connolly92 responded

I believe the reason for my low rating, is greatly misunderstood, please allow me to clarify. I do fully understand it is difficult to duplicate pops, knocks, and random issues; but after more than a week of sitting in the dealership parking lot, with videos of the issues, notes, comments, explanations, and many RO’s to support in the past year of the same issues I would have expected a little more effort in finding the issues. Although, yes I am greatly appreciative of the notification on the smallest issue, again after a week.

February 14, 2024

I trust the people there and they have always taken care of my care in a timely manner. They are super friendly too! More

by joanij
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arnold
Print
December 21, 2023

Everyone we encountered during our car buying experience was super friendly and did an excellent job. More

by keith_kman81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Miller, Caleb Knight
Print
December 13, 2023

My experience with Caleb was AMAZing! ! Recommend 100 percent!!!! I hate dealing with salepeople and was dreading buying another vehicle. Caleb made the process seamless, and I would rec More

by spiercy0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Knight
Print
December 07, 2023

was well pleased with the service and personal help from the employees.business was well kept and presentable. More

by mayorjcordray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Print
Dec 11, 2023 -

Raymond Motor Company responded

Thank you so much for your review. We look forward to helping you in the future.

October 10, 2023

All helpful and answered any questions I had. Hopefully service after purchase will be as good as sells team was More

by ROGERSDK24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Bertke, Audrey Williams
Print
September 20, 2023

Very good experience for our first new vehicle. Helpful, kind, and honest. Will tell others More

by send_up_judah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Miller
Print
September 15, 2023

Top notch professionals that strive to ensure customer satisfaction every time. Professional, friendly and courteous. More

by choctaw-ish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Bertke, Chris Miller, Audrey Williams
Print
September 08, 2023

Fast and friendly customer service was excellent made the buying process smooth will definitely buy motor vehicles from these people More

by mark@hopkinswrecker.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Bertke, Chris Miller, Audrey Williams
Print
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