Red Bank Volvo Cars - Service Center
Red Bank, NJ

17 Reviews of Red Bank Volvo Cars - Service Center
Brought my car in for service on a Saturday - which was wonderful for my busy schedule. The waiting area was very comfortable. I have an older Volvo. Andy went through the list of things I needed, expla wonderful for my busy schedule. The waiting area was very comfortable. I have an older Volvo. Andy went through the list of things I needed, explained what should be done first and what was important and what could wait. The prices were very reasonable and my car has never run better. Will be returning for regular maintenance;) More
Brought my car in for service. I dealt with Chris and this was a very good experience considering that I haven't had good experiences in the past. He took the time with me and I didn't feel rushed. The d this was a very good experience considering that I haven't had good experiences in the past. He took the time with me and I didn't feel rushed. The drive thru service was great. More
It is so nice to see a car dealer and its employees treat us so nice and as if we were the only customer they had. We have a Volvo xc70 that we just bought from another car dealer from another state. We were us so nice and as if we were the only customer they had. We have a Volvo xc70 that we just bought from another car dealer from another state. We were visiting in the Red Bank area trying to head back to our home state when our car started driving very poorly. We had called and spoke to Curt pretty late in the day, he had told us they were very busy with holiday coming up and didn't think that we would be able to get a look at the car until after the holiday. I had told him that we really need to get back. He put us on hold and asked the service manager if he could possibly squeeze us in. Chris and I think the shop foreman stayed late to look at the car for us. Once they found out what it was I informed them I had a used car warranty from the other dealer. Instead of telling us that he couldn't honor it and trash the other dealer, what most people would do in this situation he actually called the other dealer to see if they would pay for the repair over the phone, and he was willing to give them a discount to boot. I want to command this dealer and the staff for there exceptional service. You don't see service or people so dedicated in the this day in age, especially when they have their own families to go home to the night before a holiday week end. Thank you!!! More
OMGosh poor customer service and refused to work on my son's car because it was an older car. I own (4) Volvo's and went to another dealer and they were great. Even though I got a better price from Red Ba son's car because it was an older car. I own (4) Volvo's and went to another dealer and they were great. Even though I got a better price from Red Bank Volvo for a S60R I will not be buying it from them. More
In my view, they have a track records of poor quality of work and inflated prices. Again in my view, if you send a car in for a small problem, they will often suggest it has much much much bigger problem an work and inflated prices. Again in my view, if you send a car in for a small problem, they will often suggest it has much much much bigger problem and ask you repair something may not broken at all. Many times their diagnosis are dead wrong!Be Careful! you can be duped big time!The small repair shop in Freehold is much more honest and provides much better quality of repairs. More
The service manager Chris treats his employees like garbage. This guy must have learned his people skills via a comic book. I will never set foot in that dealership ever to purchase or have my vehicle garbage. This guy must have learned his people skills via a comic book. I will never set foot in that dealership ever to purchase or have my vehicle serviced. He tries to sell you work that you don't need. 3 service Techs left Red Bank Volvo to work for another dealer thanks to this A/O More
After more than a decade of experience and my last Volvo being in the shop every 2 weeks for 2 years I found that my wife was right: every time I brought it in they would break something else. And how about being in the shop every 2 weeks for 2 years I found that my wife was right: every time I brought it in they would break something else. And how about the time that they left a huge ratchet wrench in the engine compartment. When I told them all they did was ask for it back. Too much attitude and not enough humility here. I am sure glad that my last Volvo was just that---MY LAST VOLVO - ever. More