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Red McCombs Ford

San Antonio, TX

2.0
427 Reviews

8333 I-10

San Antonio, TX

78230

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427 Reviews of Red McCombs Ford

February 06, 2019

Tire repair Javier did a great job in keeping me informed about repair and also letting me know how warranty would be covering repair. He is Very knowledgeable an More

by 11111111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier
Mar 05, 2020 -

Red McCombs Ford responded

Thank you for the 5-stars! We appreciate your business and feedback! - The Red McCombs Ford Team

January 18, 2019

Excellent customer service Rico is great! Listens to my concerns and makes sure I feel heard. Thank you so much for making me feel safe in my concerns More

by JIMNO26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Rico
Mar 05, 2020 -

Red McCombs Ford responded

Thank you for the awesome review! - The Red McCombs Ford Team

January 13, 2019

Great service The service writer and mechanic were GREAT! Victor LaCourse is extremely honest, courteous and thorough! The best place in town to take your vehicle More

by Elbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Jones, Isaac Miller, Victor Lacourse
Mar 05, 2020 -

Red McCombs Ford responded

Woohoo! Thank you for the positive revuew, Elbert! - The Red McCombs Ford Team

January 07, 2019

Service I have bought two vehicles from the dealership and have all my service done there. Franco has always been courteous, professional and thourough all o More

by Jacob0489
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franco Williams
Mar 05, 2020 -

Red McCombs Ford responded

Thank you for the positive review, Jacob! We appreciate your time and business! - The Red McCombs Ford Team

January 07, 2019

Ford Escape Professional and friendly. Rey always does his best work to get me in a reliable vehicle for myself and my kids! Rey has been my go to guy for 22 ye More

by Chloe@1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey Suniga, Jose Rico
Mar 05, 2020 -

Red McCombs Ford responded

Thank you for your positive review, and continued loyal business for 22 years! - The Red McCombs Ford Team

January 01, 2019

Service after the Sale Great sales and service team. I always get feed back as to the status of my vehicle being serviced. And when it comes to buying a new or used vehicl More

by Ironman002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill burton, Ricky Dominguez, Victor Lacourse
Mar 05, 2020 -

Red McCombs Ford responded

Thank you for the positive review, JM! - The Red McCombs Ford Team

January 01, 2019

Beyond the worst I’m going back to Cavender. Not even 1 star Adriana Carreon is the worst person to have at the front desk. She talked back with hand gestures showing attitude. Which caught me off guard. I saw o More

by williev3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adriana carreon. Worst ever!
Jan 02, 2019 -

Red McCombs Ford responded

Hi, Williev3—thank you for sharing your experience with us. Despite our best efforts, we’ve been unable to find your contact information in our system. When you have a moment, can you please call me, Josh Hamman, directly at (210) 357-1510 so I can learn more about what happened? Customer service is very important to us, so we’re very sorry you felt this way after servicing your vehicle with us and would appreciate the opportunity to make this right with you. I look forward to speaking with you soon. – Josh Hamman, Quicklane Service Manager, Red McCombs Ford

December 19, 2018

Always great service Always great service. Quality of waiting area is very poor. And unfriendly appearance. Waiting area clean. Very few amenities compared to other de More

by FW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Pena, Jose Rico
December 17, 2018

Repairs on my 2016 F250 Can’t fix my truck think it is Ford Motor Co fault won’t honor warranty if broken fix it. 36-36 bump to bum More

by Sx5mustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill Burton
December 14, 2018

Great service The Service supervisor Josh did an outstanding job on handling my request with service on my F-150. I had a question about my tires and he directed me More

by Saroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Hamman
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