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Red McCombs Ford
San Antonio, TX
425 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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425 Reviews of Red McCombs Ford
October 08, 2018
Service and warranty issue Purchased a used vehicle from red mccombs ford on i10 after a month of owning alternator went out .....old republic paid me less than i paid the deale Purchased a used vehicle from red mccombs ford on i10 after a month of owning alternator went out .....old republic paid me less than i paid the dealer for repair......1 week later vehicle ran hot with no indication......paid to hv it towed yet again......and red mccombs (old republic) refused to repair or cover towing or rental.....claiming over heating ...consequestial dammage and or loss of liquid.coolant..or lubricant is not covered......towed vehicle elsewhere paid out 1000..in towing and 4500 for rebuilt engine only to be told by repair shop ....this vehicle had this problem all along.......comoketely scammed by red mccombs....and there bs ext svc contract.... More
by Lukefinley
Employees Worked With
David Delgreco
October 08, 2018
Great Service!!! We keep buying cars from Red McCombs because of the excellent service from the Service Department...specifically Isaac Miller. He’s thorough and keep We keep buying cars from Red McCombs because of the excellent service from the Service Department...specifically Isaac Miller. He’s thorough and keeps us informed on the repair status. Thanks! More
by Windmill24
Employees Worked With
Isaac Miller
October 08, 2018
Brad Jones great salesman Went in for a used car and drove out with a 2018 Ford focus Brad Jones sold me on staying in a Ford when I didn't want another and took my 2008 fo Went in for a used car and drove out with a 2018 Ford focus Brad Jones sold me on staying in a Ford when I didn't want another and took my 2008 ford edge as a trade in! More
by Kapturesentertainment
Employees Worked With
Brad Jones
October 07, 2018
Too shady 1st visit / recall-warranty issue -convinced me hubby could repair 2nd visit -I brought our 14M03 letter -took a whole week *Cash taken from 1st visit / recall-warranty issue -convinced me hubby could repair 2nd visit -I brought our 14M03 letter -took a whole week *Cash taken from console More
by Nothappy
Employees Worked With
Victor Lacourse
October 06, 2018
Awesome sales team. Cameron Taylor I had a pleasant experience with cameron taylor. He promised us an easy time and he surely followed through with his promise. Thank you all for a nice I had a pleasant experience with cameron taylor. He promised us an easy time and he surely followed through with his promise. Thank you all for a nice time. I will be back again. More
by HammockGuyJeep
Employees Worked With
Cameron Taylor, Shawn Barry
October 05, 2018
Perfect sales experience My salesman, Cameron Taylor, did an outstanding job at getting a fair trade in and a great deal ! Thank you very much. .!!! I look forward to next one My salesman, Cameron Taylor, did an outstanding job at getting a fair trade in and a great deal ! Thank you very much. .!!! I look forward to next one. More
by Sophia G
Employees Worked With
Alex Lind, Shawn Barry, David Delgreco
September 28, 2018
Poor communication. Lots of waiting. Took my vehicle in for an oil change and to inquire about recalls. In fact there were two recalls on my vehicle and I was never contacted by Ford or Took my vehicle in for an oil change and to inquire about recalls. In fact there were two recalls on my vehicle and I was never contacted by Ford or the dealer. They would need to keep my vehicle overnight. I made a 7:30 am appointment anticipating the need for a shuttle to work. I waited over an hour for a shuttle. Then my service advisor did not communicate updates about my vehicle. I had to make multiple calls in order to know the status and make alternate arrangements for transportation. McCombs is convenient to my job but I will be giving another dealer a chance to earn my business. More
by Blackford
Employees Worked With
Sid Olivo
September 26, 2018
Red McCombs on I 10 Nikki, a Quick Lane Consultant, jumped in to help me so I would not have to wait when my assigned service man was still at lunch. She was great and ke Nikki, a Quick Lane Consultant, jumped in to help me so I would not have to wait when my assigned service man was still at lunch. She was great and kept me informed regarding the progress of my car’s maintenance. The waiting area is a bit dilapidated when compared to other dealerships but the work has been consistently good. More
by Alaniz, pat
Employees Worked With
Nikki Leanhart
September 20, 2018
Great service The staff at red mccombs is very professional and provides excellent service! We always use this dealer for both vehicles. Convient and quick. Plus re The staff at red mccombs is very professional and provides excellent service! We always use this dealer for both vehicles. Convient and quick. Plus reasonably priced on parts. More
by HarRen1316
Employees Worked With
Javier Pena
September 20, 2018
Very poor service My new truck was in your shop because the engine lite was on and it made a loud noise. Jacob never called back. I called my truck sales guy Ken Flinn My new truck was in your shop because the engine lite was on and it made a loud noise. Jacob never called back. I called my truck sales guy Ken Flinn he hooked me up the next day his name was Sid. My truck is still not fixed. If not fixed I’m requiring McCombs to give me a new truck and I’ll buy a 2019 from Ken Flinn More
by Ndwebbjr
Employees Worked With
Ken Flynn, Jose Noriega, Jacob Williams
