Red McCombs Ford

Keys please Randall was amazing! I had a great buying experience with him. If only all salesman were as great as him buying things would not be so difficult. Five Randall was amazing! I had a great buying experience with him. If only all salesman were as great as him buying things would not be so difficult. Five star service from a five star guy!!! He gets it! Leo’s rule! More

Amazing Anthony Gonzales is a very respectful young man that knows what he’s talking about, i would recommend him to anyone that’s looking for a car! Anthony Gonzales is a very respectful young man that knows what he’s talking about, i would recommend him to anyone that’s looking for a car! More

3rd Automobile from Red McCombs Ford This is my 3rd vehicle from Red McCombs Ford and as always the service is great. I traded my wife's 2016 Explorer for a new one within an affordable p This is my 3rd vehicle from Red McCombs Ford and as always the service is great. I traded my wife's 2016 Explorer for a new one within an affordable price. The process was easy submitting the app over the internet as well as some phone calls. Ricky Dominguez went above and beyond and made sure the SUV was better that the previous one, even took some time to explain some of the new features. Credit to the Finance manager PJ EL-Sheikh as well, for being very friendly and explaining some of the questions I had on my documentation. I definitely recommend RM Ford and Ricky Dominguez to anybody looking for a new car or truck. Thank you! More

Best car buying experience ever!! I have purchased 10+ cars in my lifetime and this was the best car buying experience I've had to date. From the moment I contacted Red McCombs to the I have purchased 10+ cars in my lifetime and this was the best car buying experience I've had to date. From the moment I contacted Red McCombs to the time I walked out of the dealership I received great customer support. Ricky Dominguez was great during the entire car buying process and he helped me find the exact truck that I wanted. There was no high pressure sales tactics and Ricky patiently answered every question I had. I'll definitely be back to buy another car from Ricky and the Red McCombs team!! More

Truck purchase Frank Sepeda was really helpful we appreciate all the help and we are very happy with our new f-150. We look forward to working with him in the future Frank Sepeda was really helpful we appreciate all the help and we are very happy with our new f-150. We look forward to working with him in the future as well. More

Awesome Ricky Dominguez was great in helping us out with a new vehicle. I drove from Rio Grande City, TX and once I arrived he already had a vehicle ready fo Ricky Dominguez was great in helping us out with a new vehicle. I drove from Rio Grande City, TX and once I arrived he already had a vehicle ready for us. My family and I will be doing business with Red McCombs more often. Great experience!!!! More

Bad deals and fake exchange program I bought my 2018 Ford Fusion Hybrid SE from McCombs on 3 March 2018. On 6 March 2018, I returned to the dealership to return the vehicle for something I bought my 2018 Ford Fusion Hybrid SE from McCombs on 3 March 2018. On 6 March 2018, I returned to the dealership to return the vehicle for something else as was stated on the flyers everywhere throughout their dealership, on the commercials and the "peace of mind" provided to me in dialogue. My experience over the last 3 months has been wrought with conflict at the GM level, lies of an exchange as stated by them to get me to close my BBB complaint and the list goes on. I wanted to stop by and get my license plates and talk about an exchange (understanding that they would be low-balling me with a trade-in vice exchange) and I was told "I wouldn't do that!". In the end, I traded the car in at Beorne Dodge Jeep for the same vehicle that I was willing to "trade-in" for at McCombs. My Beorne experience was AMAZING, especially considering the roller-coaster of a ride McCombs put me through. I have had less than perfect car purchases in the past but never a bad deal and a bad experience. McCombs was my first BAD car buy in 2 decades of car buying experience. The issue that hit-home the most was the pretense of an exchange only to be insulted with a trade-in appraisal. Many other dealerships offer the chance to "own" for up to 7 days since a loop around the dealership is not always enough to know if a vehicle is right for the buyer, especially given the "investment" they represent. I returned within the touted 3 days and it still was not enough to net an exchange. Water under the bridge for me since the car has been traded-in somewhere other than McCombs but it should be noteworthy for potential buyers to consider other dealerships. More

Purchase new F150 Great customer service from sales and finance Department and clear communication in all categories Will definitely go back again and recommend as w Great customer service from sales and finance Department and clear communication in all categories Will definitely go back again and recommend as well Great job guys !!! More

Ford hybrid escape 2006 a/c repair Yes I went to Ford to get a a/c repair due to it not cooling the SUV when driving 30 miles per hour. The told they it was a sensor and that it would b Yes I went to Ford to get a a/c repair due to it not cooling the SUV when driving 30 miles per hour. The told they it was a sensor and that it would be $800 to fix but they fix it in two days and call me at 6:12 pm and claim it was fix and for me to hurry and get it by the time I getting close I call that if they could wait for me that I was 10 minutes away. They said no come tomorrow we closed early no one was there to help me. The next day we go get it around 12 pm still nice and cool outside. THE AC felt cold for awhile but when it got hot outside and I was driving 30 mph the escape was hot from the inside it not cool at all and sweated. I call red mccombs and told them that AC is still blowing hot and they said I must done something to. I told them no I just was drinking around an felt hot inside the vehicle. I took it back all I hope they don't charge for something new which they missed. If they do they are good scanner like Midas. Victor did said it won't be no charge but I feel they lie since the first time they try it charge $930. 00 when they said close to $800.00. More

Red mcombs are CROOKS Red mcombs ford appraised my vehicle and wrecked my vehicle claiming NO fault that they did it. Then began to Blaim me for the damages saying that I h Red mcombs ford appraised my vehicle and wrecked my vehicle claiming NO fault that they did it. Then began to Blaim me for the damages saying that I hit the pole I parked in front of. WORST EXPERIENCE EVER. I wish I could rate them with zero stars because they don't even deserve one. More