Red McCombs Ford

Cliff Deleon is the kindest salesperson that I have ever dealt with at a car dealership. I always dread when I need to get a car but surprisingly this time it was different. He made it as easy as possible dealt with at a car dealership. I always dread when I need to get a car but surprisingly this time it was different. He made it as easy as possible for me and I was very pleased with my vehicle and also the price I got the car for. I would definitely recommend my family friends to go see Cliff Deleon. More

Hello, my name is Juana Rodriguez and I was at Red Mcombs on Saturday picking up my 2011 Ford Fusion due to it being reoaured. Erick was the contact person that I had to see to get my keys from. Whi Mcombs on Saturday picking up my 2011 Ford Fusion due to it being reoaured. Erick was the contact person that I had to see to get my keys from. While getting into my Fusion i then decided to lool at the battery terminal that had been danaged by the battery acid. Upon looking at the terminal, it still has not been repaured, i was very upset. Erick then contacted the Service Supervisor. I was still unhappy with the entire situation. Erick then asked me if I was interested in trading my vehicle in and I said yed, but I will be upsude down due to carrying over a balance from anither vehicle. Well Erick went above and beyond and helped me get into a vehicle that had a high rebate that would help my negative balance. I reccomend Erick for a good raise due to having great sales skills and going above and beyond!!!! More

The best experience I have ever had with a dealership. My family has purchased a about 8 vehicles from Paco. The Mancha family have never been happier with his service and commitment!! family has purchased a about 8 vehicles from Paco. The Mancha family have never been happier with his service and commitment!! More

My experience and the frendliness of the folks I have come in contact with are always great!! Nothing but good things to say about Josh Hamman the Quick Lane Manager he has always gone above and beyond come in contact with are always great!! Nothing but good things to say about Josh Hamman the Quick Lane Manager he has always gone above and beyond to ensure I had a great experience! More

I ARRIVED AT RED MCCOMBS ON JUNE 28TH IN SEARCH OF A NEW TRUCK. I WAS REFERRED TO RED MCCOMBS BY A FAMILY FRIEND WHO HAD AN EXCEPTIONAL EXPERIENCE WITH THE SALES MANAGER JOE. JOE INTRODUCED ME TO BRANDON TRUCK. I WAS REFERRED TO RED MCCOMBS BY A FAMILY FRIEND WHO HAD AN EXCEPTIONAL EXPERIENCE WITH THE SALES MANAGER JOE. JOE INTRODUCED ME TO BRANDON WHO BEGAN BY ASKING ME WHAT I WAS LOOKING FOR AND PROCEEDED TO SHOW ME THE VARIOUS TRIM PACKAGES AVAILABLE FOR THE F-150. BRANDON DID AN EXCELLENT JOB OF DESCRIBING THE FEATURES OF THE F-150 AND EXPLAINING THE BENEFITS. I AM A VERY ANALYTICAL PERSON AND BRANDON'S CUSTOMER SERVICE HELPED ME TO EXPLORE AND UNDERSTAND ALL OF MY OPTIONS FOR PURCHASING A NEW VEHICLE. I GRADUATED FROM TEXAS A&M IN MAY. WHILE AT TEXAS A&M I TOOK A FEW COURSES STUDYING PROFESSIONAL SALES. THIS FORMAL EDUCATION IN PROFESSIONAL SALES ENHANCED MY APPRECIATION OF THE QUALITY OF BRANDON'S WORK. BRANDON WAS VERY FRIENDLY. HE GRACIOUSLY FULFILLED ALL OF MY REQUESTS AND ADAPTED HIS PROCESS TO SUIT ME AS AN INDIVIDUAL. I WOULD NOT ONLY RECOMMEND RED MCCOMBS TO FRIENDS AND FAMILY, I WOULD ALSO TELL THEM TO ASK FOR BRANDON. OVERALL MY EXPERIENCE AT RED MCCOMBS WAS EXCEPTIONAL. IT WAS MY FIRST CAR PURCHASE AND WAS MORE ENJOYABLE THAN I COULD HAVE IMAGINED. I FEEL LIKE I GOT EVERYTHING I COULD HAVE WANTED FOR THE PRICE I PAID. I CAME IN WITH A BUDGET IN MIND AND WAS ABLE TO LEAVE WITH A BRAND NEW TRUCK AND A PAYMENT I KNOW I WON'T REGRET MONTHS DOWN THE LINE. More

This review is based on post sale experience. My buying experience with Red MCombs was ok. The problem starts when I sold my vehicle and I went to see Brian Ham on Memorial Day to apply for a refund of my experience with Red MCombs was ok. The problem starts when I sold my vehicle and I went to see Brian Ham on Memorial Day to apply for a refund of my extended warranty. June 27th, I call Old Republic (holder of warranty) and they state they have received nothing to date. After numerous calls to Red MCcombs Ford I finally get ahold of Brian who says he will check it out and get back to me--that was 3 days ago. since then I've been unable to get ahold of Brian and have left multiple messages. I'm still waiting for a response. I am very upset with the lack of customer service and feel like I'm getting the run-around. How hard is it to fax a document?? I'm convinced if there is no $$ to be made why bother with prior customers? I'll never give them my business again.. So sad.. More

Very bad customer service at Loop 410 West San Antonio location. They are unfriendly as when answering questions. Can not get a clear answer when calling customer service. location. They are unfriendly as when answering questions. Can not get a clear answer when calling customer service. More

every one here was awesome. great service and great people. no bad things. would recommend them to all of my friends. Thanks for the awesome deal and service. people. no bad things. would recommend them to all of my friends. Thanks for the awesome deal and service. More

I had my oil changed and tires rotated in february on my baby, my 2011 5.0 stang. After I drove off a few hours later my tire pressure light came on. Apprently they didn't even check the pressure after rota baby, my 2011 5.0 stang. After I drove off a few hours later my tire pressure light came on. Apprently they didn't even check the pressure after rotation. Also scratched slightly one of my rims. I barely drive, use the stang and last week I took it to te car wash and noticed grease stains all over the the plastic cover and valve cover, sloppy work. I was going to let the low pressure thing slide until I noticed grease, oil stains all over my engine. I seriously considering taking it somewhere else for any mantinence needed. Very unprofessional work!!! More

Bitz was very helpful with my needs. He was attentive and generous. He did not hold back any when it was time to get the job done and got me in and out very fast. generous. He did not hold back any when it was time to get the job done and got me in and out very fast. More