Red McCombs Hyundai Northwest - Service Center

Great, prompt fix and readily to fix my issue. Thank you for the help and friendliness Thank you for the help and friendliness More

Great customer service, friendly and courteous employees. The newly remodeled service department waiting area is very comfortable for customers who choose to wait for their vehicle. The newly remodeled service department waiting area is very comfortable for customers who choose to wait for their vehicle. More

friendly people, fast service, good waiting area filled with snacks and water. clean restrooms. good job with snacks and water. clean restrooms. good job More

Excellent customer service. I have no complaints he was a gentleman and had my car ready in a short time I have no complaints he was a gentleman and had my car ready in a short time More

I received excellent service from the moment I drove my vehicle in to the service department. Joe was very professional and attentive to the services needed for the vehicle. vehicle in to the service department. Joe was very professional and attentive to the services needed for the vehicle. More

Everyone was very friendly and helpful. I didn’t have any issues dropping off or picking up my car. I didn’t have any issues dropping off or picking up my car. More

I'm supposed to get free maintenance. However, I can only bring it every 7,500 miles. Since I don't drive far, I had to wait an additional 2 months for the maintenance. At which point, However, I can only bring it every 7,500 miles. Since I don't drive far, I had to wait an additional 2 months for the maintenance. At which point, they told me that the free maintenance has elapsed. Apparently, it's only 3 years. Then, there's the 3-hour wait for an oil change and a tire rotation. After 2 hours, I asked the service advisor for an update. He was excited telling me that he just pulled it up to the service tech. So, I had to spend $136 for an oil change and tire rotation that took 3 hours. Not satisfied. More

I was dealing with the service department, which did not go well. After a manager was involved it got better, but it should have to escalate to that. go well. After a manager was involved it got better, but it should have to escalate to that. More

Having an appointment and still having to wait 3 hours for an oil change, tire rotation, and alignment is ridiculous. for an oil change, tire rotation, and alignment is ridiculous. More

Really like the New facility. Brought my Palisade in for its first time service and our service advisor Joe G was great! Brought my Palisade in for its first time service and our service advisor Joe G was great! More