Red McCombs Hyundai Northwest - Service Center

Need more signs directing customers to the service entrance. Are you kidding me, minimum words. entrance. Are you kidding me, minimum words. More

I was scheduled to drop my car off at 2 PM on Saturday. Two hours before I was to make my appointment my service advisor called and said that my recall would take longer than the amount of time that the sh Two hours before I was to make my appointment my service advisor called and said that my recall would take longer than the amount of time that the shop was open. He also let me know that there was no loaner available for me since they had to keep the car until Monday. That already started off the service with low expectations. On Monday when I was supposed to pick up my car, I did not get an update until about 2:30 PM. I had called the shop two other times that day to get an update. When I got to the shop after being called and I was able to pick up my car they said that the car was not ready. I waited an extra half an hour to pick up my car and then was told that there were two dashes in my tires. The TPS light was not dropped my car off, but it was on when I picked it up. I will not do business with red McCombs Hyundai Northwest again More

I had a scheduled appt for an oil change. & still took 2.5 hours by the time they were finished. & still took 2.5 hours by the time they were finished. More

Wonderful staff. Courtesy is outstanding! Will come back again. Very convenient location from anywhere in the city Courtesy is outstanding! Will come back again. Very convenient location from anywhere in the city More

This dealership is very knowledgeable and makes the car buying process very easy to understand buying process very easy to understand More

I arrived at 8:55 for my 9:00 appointment. I had an oil change and tire rotation and left at 10:35. WAY TOO LONG. Joe was my service advisor. He wasn’t there when I arrived and wasn’t there wh I had an oil change and tire rotation and left at 10:35. WAY TOO LONG. Joe was my service advisor. He wasn’t there when I arrived and wasn’t there when I left. After waiting over an hour and a half, I got up and looked through the glass at the service desk. I saw my keys sitting there with no one doing anything about it. I went to the counter and asked another service advisor if he could give me my keys so I could finally get out of there. Without saying anything he took my paper work and checked me out. I’m done with this service department. The coffee, however, was good. More

Advisor kept me up to date about the repair on my 2019 Santa Fe. Gave me a discount on another service that I really needed too. Santa Fe. Gave me a discount on another service that I really needed too. More

Everyone is courteous, friendly, knowledgable, and professional. Excellent service from the hello to the goodbye. professional. Excellent service from the hello to the goodbye. More

Chris was an amazing rep to work with! He made my husband and I feel like Family! He made my husband and I feel like Family! More

The service team was very professional and patient with me. I appreciate them getting home and picking me up when I car was ready, since there was no loaner car available. I have no complaints. me. I appreciate them getting home and picking me up when I car was ready, since there was no loaner car available. I have no complaints. More