Red McCombs Hyundai Northwest - Service Center

Service was good but I have to recommend the service people to contact the customers to give updates on the cars. My last service experience, I had to follow up w/ the service person Red McCombs assigne people to contact the customers to give updates on the cars. My last service experience, I had to follow up w/ the service person Red McCombs assigned to my car every day to get updates. Next time don't tell me you will call me back if you are not going to. More

Although I had made an appointment online, they did not have record of it. They told me wait time would be about 2 hours. Once I showed them my confirmation, they brought the wait time to about an hour. have record of it. They told me wait time would be about 2 hours. Once I showed them my confirmation, they brought the wait time to about an hour. More

Car was towed in for dead battery. Great communication by phone with repair progress and cost. The service was fast and well done, highly recommend! Great communication by phone with repair progress and cost. The service was fast and well done, highly recommend! More

They fixed my fender perfect. Turnaround was only a few days. Only thing negative would be lack of follow up. Keep me inform of the status. Turnaround was only a few days. Only thing negative would be lack of follow up. Keep me inform of the status. More

The service provided was top-notch and top level. Will definitely be a Red McCombs for life. Will definitely be a Red McCombs for life. More

I have a warranty issue that I have had to escalate to Hyundai America. Besides that my car has been in the shop for over 4 weeks on two visits for the same problem. They need to fix the cars they hav Hyundai America. Besides that my car has been in the shop for over 4 weeks on two visits for the same problem. They need to fix the cars they have before accepting new cars for service. More

Always great service. Our appointment time slot is given, a text reminder is sent and once we get to the dealership the car is taken in for its service on a timely basis. Our appointment time slot is given, a text reminder is sent and once we get to the dealership the car is taken in for its service on a timely basis. More

Very friendly customer service. We did have one draw back. Have a noise from air conditioner that was mot there, when we came in for service on Saturday. We did have one draw back. Have a noise from air conditioner that was mot there, when we came in for service on Saturday. More

They were very helpful and courteous. They sent a very nice young man, Alex, to pick me up when my car was ready. Made it so easy to take care of the recall part that my car needed. Thank They sent a very nice young man, Alex, to pick me up when my car was ready. Made it so easy to take care of the recall part that my car needed. Thank you Red McCombs for your excellent service.< More

Awesome professional and customer service all around. Excellent wait time was so fast. They kept me informed. Excellent wait time was so fast. They kept me informed. More