Red McCombs Hyundai Northwest - Service Center

Employees are nice and pleasant. There are many opportunities for improvement for communication among employees and with their customers. There are many opportunities for improvement for communication among employees and with their customers. More

When my engine was repair the repair team damaged my fron bumper. Aka broke the click on the driver side that hold it in place. They attempted to fix it on 2 seperate days and all for my to drive home and se bumper. Aka broke the click on the driver side that hold it in place. They attempted to fix it on 2 seperate days and all for my to drive home and see it didn't hold. Then I was expecting a call to schedule a 3rd time a repair man called and said they are not responsible because I damaged the car bumper myself. Untrue. Still waiting on Patrick steven to call. I've been expecting a call from over a week. More

Went in dropped of my car ,got it back within the time frame ! Excellent! Perfext frame ! Excellent! Perfext More

I was taken in at the appointment time (actually earlier as I arrived 20' prior to the time) and was met by a very polite young man who did all the preliminaries promptly and escorted me to the clean, comfo as I arrived 20' prior to the time) and was met by a very polite young man who did all the preliminaries promptly and escorted me to the clean, comfortable seating of the wait room. offering me a variety of liquids and munchies. I was there for maybe an hour or so and enjoyed the ambience. My car was serviced as per my request and i was on my way, very happy with the experience. My one critique (thus 4-Stars and not 5) was that, after sitting for some time, I wanted to try the coffee. But to my chagrin, it was empty. I had noticed that several employees kept using the machine (as opposed to just two or three customers) so I would suggest that the employees be made aware that the machine be kept re-filled? More

Took 3 weeks to get my car back and dealership service issue kept car longer than expected issue kept car longer than expected More

Exceptional customer service experience. Attentive service advisor, prompt and accurate updates on vehicle repairs. Follow up to confirm service was to our complete satisfaction was a nice g Attentive service advisor, prompt and accurate updates on vehicle repairs. Follow up to confirm service was to our complete satisfaction was a nice gesture. More

The person at the service desk was very helpful. I felt like he was more concerned in helping us than trying to charge us as much as possible which is rare for a business but it is something that I I felt like he was more concerned in helping us than trying to charge us as much as possible which is rare for a business but it is something that I will surely communicate to everyone I know that Red McCombs Hyundai has your best interests at heart. More

Quality service and you guys had me done quickly. Easy in and out. The gentlemen that helped me was great. Easy in and out. The gentlemen that helped me was great. More

This new dealership is nice and clean. The workers/salesman work very fast and efficient The workers/salesman work very fast and efficient More

Service was good but I have to recommend the service people to contact the customers to give updates on the cars. My last service experience, I had to follow up w/ the service person Red McCombs assigne people to contact the customers to give updates on the cars. My last service experience, I had to follow up w/ the service person Red McCombs assigned to my car every day to get updates. Next time don't tell me you will call me back if you are not going to. More